Customer Success Software

Brightback helps save and retain customers, automatically triggers customer-saving workflows, and provides insights on where you need to improve. Maximize your efforts on high-value accounts with automated customer profiling. Target customers with personalized offers by segment, LTV, tenure, usage, and more. ... read more about Brightback

Combine all of your customer data so you can manage your support team without guessing or ugly spreadsheets. We help you easily identify and act on the biggest opportunities to increase team productivity, make customers happier, and help your business grow. Boostopia is building the support department OS helping managers use their help desk to improve teams and customer experiences. Don't settle w ... read more about Boostopia

Clarivate™ is a global leader in providing trusted information and insights to accelerate the pace of innovation. Our portfolio consists of some of the world’s most trusted information brands, including the Web of Science™, Cortellis™, Derwent™, CompuMark™, MarkMonitor™, and Techstreet™. With CFN Insight™, you can identify every customer touchpoint, assign a business owner who i ... read more about CFN Insight

Key account management platform that provides organizational mapping, collaboration with team members, custom playbooks and templates for your customer success. ... read more about Kapta

Engage customers and boost loyalty with Gleantap, a powerful multi-channel customer engagement platform. With Gleantap, businesses can harness the power of SMS marketing and mobile push notifications to retain customers, automate marketing, and increase revenue, referrals, and reviews. It features mobile push notifications, text messaging marketing, smart analytics, and segmentation tools. ... read more about Gleantap

Help insurance agents maximize customer life time value - to sell more policies and retain more customers using digital insurance wallet, chatbot, and an agent portal. Features Include: 1. MOBILE APP - Policy Wallet, Push Notification, Reminders, Agent Details, Insurance Cards, Accident Checklist, Home Risk Scan, Customer Profile builder. 2. AGENT PORTAL - Analytics Dashboard, Renewal tracker, Dea ... read more about InsuredMine

Ecosystems is the leading software-as-a-service (SaaS) platform for collaborative customer value management. From sales to customer success, providers leverage Ecosystems to quantify and align with customers on the business value being delivered. Through AI-driven analytics and integrations like Salesforce, Microsoft Dynamics, Gainsight, and HubSpot, individual value conversations are transformed ... read more about Ecosystems

The #1 Matchmaking Software CRM. Smart Match App is an award-winning matchmaking and membership management software CRM servicing more than 100,000 users worldwide. Match your clients, arrange introductions and dates, receive valuable date feedback with professional matchmaking tools. Smart CRM software with professional matchmaking tools and functionality addresses important tasks from one system ... read more about Smart Match App

With Strikedeck’s 360° Customer Success dashboard, you’ll have a single, unified system of record for each and every customer. Real-time health scoring will help identify key customers, and alert you to critical status changes. Strikedeck’s library of API-based connectors removes the burden of integrating in-house and ensures swift onboarding. Additional mechanisms for integration ensures d ... read more about Strikedeck

Tapdesk is a CRM and leads search tool designed to streamline the sales process of every sales organization allowing more time and energy to closing deals. It is a tool built for sales professionals and organizations with sales team. Tapdesk is powered by AI and our Machine learning algorithm provides you with relevant data to increase your productivity and cut out waste. We have a unique search c ... read more about Tapdesk

Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns ... read more about Userlist

VeriShow by HBR Labs is an intuitive agent dashboard that is combined with an easy-to-use customer interface that induces a high level of customer satisfaction for clients. Specialize in personal engagement co-browsing solutions that enable customer services agents to interact with customers in real-time efficiently, versus the traditional 'please hold' approach. Verishow also integrates seamlessl ... read more about VeriShow

Easy setup, without any hassle. Save time and money with the internal tool that fits all your needs. Forest Admin helps hundreds of companies manage their data. Don’t just visualize your data — handle it in the most convenient way possible. With Forest Admin, your business teams can manipulate and organize data through one simple interface. Forest Admin is fully extensible and customizable, wi ... read more about Forest Admin

Rocketlane is a collaborative Customer Onboarding Platform. Rocketlane helps you shorten time-to-value, streamline implementation projects, and elevate your onboarding CX. Rocketlane uniquely combines project management, live document collaboration, and communication capabilities into one tightly-knit experience. Rocketlane is built by an experienced SaaS product team, that has taken care to c ... read more about Rocketlane

Churn360 brings together customer's data that is spread across multiple SaaS products like CRM, Subscription billing software, help desk softwares, etc. into one convenient, easy to use page that provides the CSM a 360 degree view of the customer. In addition Churn360 provides features like playbook automation, customer journey mapping and tracking, surveys, AI based opportunity management to effe ... read more about Churn360