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AI-First Help Desk to Deliver Exceptional Customer Experience

SAAS First is an all-in-one customer support platform that streamlines operations with its omnichannel inbox, integrating email, live chat, and social media into one interface. Our AI-powered chatbot, Milly, handles routine queries, letting agents focus on complex issues. Engage customers in real-time with our live chat feature and gain actionable insights through AI data analysis. Our self-service knowledge base allows customers to find answers independently, while CRM integration helps manage customer data and personalize service. Automated workflows and collaboration tools enhance team efficiency, and performance analytics track key metrics for continuous improvement. SAAS First scales with your business, adapting to your evolving support needs.
GBD Software as a Service Ltd.
2022
Hungary
  • Accounting
  • Apparel-fashion
  • Architecture-planning
  • Computer-network-security
  • Computer-hardware
  • Consumer-electronics
  • Consumer-goods
  • Consumer-services
  • E-learning
  • Entertainment
  • Financial-services
  • Human-resources
  • Information-technology-services
  • Legal-services
  • Marketing-advertising
  • Retail
16 Industries
  • English
1 Language
Industries
  • Accounting
  • Apparel-fashion
  • Architecture-planning
  • Computer-network-security
  • Computer-hardware
  • Consumer-electronics
  • Consumer-goods
  • Consumer-services
  • E-learning
  • Entertainment
  • Financial-services
  • Human-resources
  • Information-technology-services
  • Legal-services
  • Marketing-advertising
  • Retail
Licensing & Deployment
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • In-person
  • Documentation
Knowledge Base

SAAS First Core Features

Focus of Marketing Automation Feature
  • Campaign Management
  • Email Marketing
  • Segmentation and Targeting
  • AI Features
Focus of Customer Service Feature
  • Alerts/Notifications
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Social Media Integration
  • AI Features
Focus of Customer Success Feature
  • Account Management
  • Communication Management
  • Customer Engagement
  • Onboarding
  • Reporting & Analytics
  • Task Management
  • AI Features
Focus of Live Chat Feature
  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • AI Features

SAAS First Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • Yes
Payment Frequency
  • Monthly Payment
Vendor pricing page Get Free Trial
Plans & Packages
Growth
$29 Per Month
In SAAS First's Growth plan, you can add as many members as you want, unlimited customers, and 100 AI solutions included.
Success-Based Add-on: +$0.49/AI solution
Features
  • Multichannel Marketing
  • Campaign Setup
  • Boards - Ticket Management
Power
$99 One-time
Coming Soon - In SAAS First's Power plan, you can add as many members as you want, unlimited customers, and 100 AI solutions included.
Success-Based Add-on: +$0.49/AI solution
Features
  • This plan includes all the features from Growth plan
  • Reports
  • Intelligent Queries
  • AI Data Analytics

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