SAAS First

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Hungary HQFounded 2022

Deployment

Overview

About SAAS First

SAAS First is an all-in-one customer support platform that streamlines operations with its omnichannel inbox, integrating email, live chat, and social media into one interface. Our AI-powered chatbot, Milly, handles routine queries, letting agents focus on complex issues. Engage customers in real-time with our live chat feature and gain actionable insights through AI data analysis. Our self-service knowledge base allows customers to find answers independently, while CRM integration helps manage customer data and personalize service.

Automated workflows and collaboration tools enhance team efficiency, and performance analytics track key metrics for continuous improvement. SAAS First scales with your business, adapting to your evolving support needs.

At a glance

Software information

Industries served, licensing and the support SAAS First provides.

Industries

  • Accounting
  • Apparel-fashion
  • Architecture-planning
  • Computer-network-security
  • Computer-hardware
  • Consumer-electronics

Licensing

  • Proprietary
  • Monthly Payment
  • Free version

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • In-person
  • Documentation
Languages (1)
English
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Capabilities

SAAS First features

The full feature set, grouped by module.

Marketing Automation Software

  • Campaign Management
  • Email Marketing
  • Segmentation and Targeting
  • AI Features

Customer Service Software

  • Alerts/Notifications
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Social Media Integration
  • AI Features

Customer Success Software

  • Account Management
  • Communication Management
  • Customer Engagement
  • Onboarding
  • Reporting & Analytics
  • Task Management
  • AI Features

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • AI Features

Plans

SAAS First pricing

Free Version
Yes
Payment Frequency
Monthly Payment
Preferred Currency
USD ($)
Core$0 / one-time
  • Live Chat
  • AI chatbot
  • Knowledge Base
  • CRM
Growth$29 / month
  • Multichannel Marketing
  • Campaign Setup
  • Boards - Ticket Management
Power$99 / one-time
  • Reports
  • Intelligent Queries
  • AI Data Analytics

Media

Screenshots & video