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SAAS First

AI-First Help Desk to Deliver Exceptional Customer Experience

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SAAS First is an all-in-one customer support platform that streamlines operations with its omnichannel inbox, integrating email, live chat, and social media into one interface. Our AI-powered chatbot, Milly, handles routine queries, letting agents focus on complex issues. Engage customers in real-time with our live chat feature and gain actionable insights through AI data analysis. Our self-service knowledge base allows customers to find answers independently, while CRM integration helps manage customer data and personalize service. Automated workflows and collaboration tools enhance team efficiency, and performance analytics track key metrics for continuous improvement. SAAS First scales with your business, adapting to your evolving support needs.
GBD Software as a Service Ltd.
2022
Hungary
  • Accounting
  • Apparel-fashion
  • Architecture-planning
  • Computer-network-security
  • Computer-hardware
  • Consumer-electronics
  • Consumer-goods
  • Consumer-services
  • E-learning
  • Entertainment
  • Financial-services
  • Human-resources
  • Information-technology-services
  • Legal-services
  • Marketing-advertising
  • Retail
16 Industries
  • English
1 Language
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Screenshot & Video

1/5

LICENSING & DEPLOYMENT

SUPPORT

  • Email
  • Chat
  • Phone
  • 24x7 Support

Training

  • In-person
  • Documentation

Knowledge Base

SAAS First Core Features

Marketing Automation

  • Campaign Management
  • Email Marketing
  • Segmentation and Targeting
  • AI Features

Customer Service

  • Alerts/Notifications
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Social Media Integration
  • AI Features

Customer Success

  • Account Management
  • Communication Management
  • Customer Engagement
  • Onboarding
  • Reporting & Analytics
  • Task Management
  • AI Features

Customer Experience

  • Customer Segmentation
  • Dashboard
  • Knowledge Management
  • Multi-Channel Data Collection
  • Reporting & Analytics
  • Trend Analysis
  • AI Features

Live Chat

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • AI Features

SAAS First Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Version

  • Yes

Payment Frequency

  • Monthly Payment
Vendor pricing page Get Free Trial

Plans & Packages

Growth
$29 Per Month
In SAAS First's Growth plan, you can add as many members as you want, unlimited customers, and 100 AI solutions included.
Success-Based Add-on: +$0.49/AI solution
Features
  • Multichannel Marketing
  • Campaign Setup
  • Boards - Ticket Management
Power
$99 One-time
Coming Soon - In SAAS First's Power plan, you can add as many members as you want, unlimited customers, and 100 AI solutions included.
Success-Based Add-on: +$0.49/AI solution
Features
  • This plan includes all the features from Growth plan
  • Reports
  • Intelligent Queries
  • AI Data Analytics

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