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Agile CRM

4.6 (5 Reviews)|Write a Review|Unclaimed profile
United States HQFounded 2013

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumLargeFreelancer

Overview

About Agile CRM

Agile CRM is an all-in-one customer relationship management software that automates sales, marketing, and service under one platform. The free version of this affordable next-generation cloud-based SaaS CRM software can be best leveraged for marketing automation, customer success, lead generation, lead management, and customer service. Track every stage of your sales process, manage projects, automate appointment scheduling, and close more deals quickly with Agile CRM. The software integrates with other apps that allow users to connect and engage with customers in real-time, the market in multiple channels, be productive, and close more deals.

This small business CRM offers excellent support via calls, email, and training workshops.

At a glance

Software information

Industries served, licensing and the support Agile CRM provides.

Industries

  • Marketing-advertising
  • Retail
  • Wholesale

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free version

Support

  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.6
Based on 5 verified reviews
Ease of use5.0
Features & functionality4.3
Customer support4.3
Value for money4.7
Integrations4.3

What users like the most

  • The free trial can be used in offices.
  • Easy to onboard on this CRM software.
  • Faster the marketing workflows.

What users like the least

  • The free version has some limitations.
  • You pretty much find it difficult to abstract contact info.
  • The free version has some limitations.

What users say

Review Analytics of Agile CRM

Every review is verified through Goodfirms before it's published.

4.65 Verified Reviews
Ease of use (3 reviews)5.0
Features & functionality (3 reviews)4.3
Customer support (3 reviews)4.3
Value for money (3 reviews)4.6
Integrations (3 reviews)4.3
Review Summary
Summarized from 5 verified reviews · Updated September 2026
Agile CRM is an affordable, user-friendly platform offering comprehensive features including email tracking, lead scoring, automation tools, and custom data fields suited for small to mid-size businesses. Users consistently praise its ease of use, competitive pricing, and built-in automation capabilities for tasks like email campaigns and appointment scheduling. Support is available through online training videos, though response times can be slower than desired. The software delivers solid functionality across sales, marketing, and CRM functions with a straightforward interface.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Agile CRM
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What reviewers mention most

Anonyms User Verified Review
Posted on Jun 28, 2022

“Comprehensive software for CRM and Automation tools designed for marketing practice in small and mid-size businesses.”

Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support5.0
Value for money4.0
Integrations5.0
It is one of the best and easy-to-use tools that allow automating complicated tasks that are helpful for the marketing sector like automating emails and appointment scheduling. It has more knowledge-based functionalities and features like building landing pages, generating reports, capturing forms and customers data precisely and some more features can be added after upgrading to another plan. They provided online training videos to support our work process. Overall, it is a great marketing tool to boost the sales of businesses.
Anonyms User Verified Review
Posted on Jun 23, 2022

“Comprehensive software for CRM and Automation tools designed for marketing practice in small and mid-size businesses.”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
It is one of the best and easy-to-use tools that allow automating complicated tasks that are helpful for the marketing sector like automating emails and appointment scheduling. It has more knowledge-based functionalities and features like building landing pages, generating reports, capturing forms and customers data precisely and some more features can be added after upgrading to another plan. They provided online training videos to support our work process. Overall, it is a great marketing tool to boost the sales of businesses.
Jorge Vivar, Creative Director at ModeVerified Review
Posted on Jun 21, 2022

“Agile CRM is an Affordable, Easy-to-Use Platform and has been great for building our business”

Overall rating4.0
Ease of use5.0
Features & functionality4.0
Customer support4.0
Value for money5.0
Integrations4.0

We at Mode use Agile CRM. Features include custom data fields, lead scoring, email tracking, custom deal tracks, email campaigns, and more. I really like how easy it is to use as well as its price. Depending on how sales are throughout the year, we typically use the software at least once a month, potentially more during busier spells. Although customer support is excellent, the response time can be a little slow.

Robin Jennings, Internet Marketing/ Web Consultant at We Push ButtonsVerified Review
Posted on Oct 9, 2019

“Decent CRM”

Overall rating4.0

Agile CRM has lots of great features out of the box and is worth reviewing when comparing CRM platforms.

Michael DeLon, President, Paperback Expert | Positioning Experts for Business Growth at Paperback ExpertVerified Review
Posted on May 8, 2019
Overall rating5.0

Capabilities

Agile CRM features

The full feature set, grouped by module.

CRM Software

  • Calendar & Task
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • Forecasting & Analytics
  • Lead Management
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Workflow Automation

Marketing Automation Software

  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Google AdWords Visibility
  • Lead Management
  • Sales Intelligence
  • Segmentation and Targeting
  • Social Marketing

Customer Service Software

  • Alerts/Notifications
  • Appointment Management
  • Feedback Management
  • Help Desk
  • Social Media Integration

Lead Management Software

  • Campaign Management
  • Contact Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management

Lead Generation Software

  • Contact Database
  • Data Import/Export
  • Landing Page Builder
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Lead Verification/Validation
  • Pipeline Management
  • Prospecting Tools
  • Reporting & Analytics

Customer Success Software

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Onboarding
  • Revenue Management
  • Reporting & Analytics
  • Task Management

Business Process Management Software

  • Access Controls/Permissions
  • Business Rules Management
  • Collaboration
  • Data Management
  • Lifecycle Management
  • Process Automation
  • Process Modelling

Time Tracking Software

  • Alerts/Notifications
  • Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Multiple Billing Rates
  • Offline Time Tracking
  • Reports & Analysis

Plans

Agile CRM pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)
Vendor pricing page
Standard$9.99 / month

Media

Screenshots & video

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