Akita Customer Success Platform

- The Akita Customer Success Platform helps growing SaaS companies eliminate churn, maximize retention and grow revenues from existing customers.

- This is achieved by providing super-simple tools to centralize all customer data and provides Akita customers with a true 360 degree view of their customers.

- The platform also tracks changes in the profile and behavior of customers, alerting you when user-defined risks or opportunities arise.

- Playbooks can also be triggered to guide your team in what to do in any situation or to automatically message customers with timely and appropriate outreach.

- Customizable dashboards will show how your customer success KPIs are tracking through time for individual customers, segments of customers or your whole customer base.

- So, if you want to 3x the effectiveness of your CSMs, grow revenues from existing customers by 35%+ or reduce churn by 40%+, reach out for a demo.