SmartKarrot

Customer Success Platform

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The SmartKarrot platform drives product and customer success through better user engagement and retention. SmartKarrot combines product insights and personalization engine with rich notifications, pulse feedback and referral management to provide an actionable mapping across the user journey. SmartKarrot is actively helping businesses across industries (patient engagement, employee engagement, consumer engagement) and applications (SaaS, Mobile & Web) in their digital engagement and experience initiatives.

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

Cloud Hosted
On Premises
Web-based
iPhone/iPad
Android

SUPPORT

Phone

Knowledge Base

Video Guides
Webinars
Infographics
Case Studies

SmartKarrot Core Features

Marketing Automation

A/B Testing
Analytics/ROI Tracking
Customizable CTAs
Email Marketing
Sales Intelligence
Search Marketing
Segmentation and Targeting

Customer Service

Appointment Management
Feedback Management
Live Chat
Response Templates
Social Media Integration

Customer Success

Account Management
Alert/Notification
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Task Management

Customer Engagement

Churn Management
Communication Management
Community Management
Feedback Management
Reporting/Analytics
Self Services
Video Support

Customer Experience

Action Management
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Data Collection
Predictive Analytics
Operations Management
Sentiment Analysis
Survey/Poll Management
Trend Analysis

SmartKarrot Pricing

Pricing Type

Contact Vendor

Free Version

Payment Frequency

Monthly Payment
Annual Subscription

Vendor pricing page

30 Days Trial

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