Customer Success Platform

The SmartKarrot platform drives product and customer success through better user engagement and retention. SmartKarrot combines product insights and personalization engine with rich notifications, pulse feedback and referral management to provide an actionable mapping across the user journey. SmartKarrot is actively helping businesses across industries (patient engagement, employee engagement, consumer engagement) and applications (SaaS, Mobile & Web) in their digital engagement and experience initiatives.
SmartKarrot
2018
United States
9 Industries
1 Language
Industries
  • Broadcast-media
  • Education-management
  • Electrical-electronic-manufacturing
  • Entertainment
  • Health-wellness-fitness
  • Information-technology-services
  • Real-estate
  • Retail
  • Telecommunications
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
Support
  • Phone
  • 24x7 Support
Knowledge Base
  • Video Guides
  • Webinars
  • Infographics
  • Case Studies

Media

SmartKarrot Core Features

Focus of Marketing Automation Feature
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Email Marketing
  • Sales Intelligence
  • Search Marketing
  • Segmentation and Targeting
Focus of Customer Service Feature
  • Appointment Management
  • Feedback Management
  • Live Chat
  • Response Templates
  • Social Media Integration
Focus of Customer Success Feature
  • Account Management
  • Alert/Notification
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Task Management

SmartKarrot Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Free Trial
  • 30 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription

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