
MaxContact
Deployment
Best for
Overview
About MaxContact
MaxContact is a Contact Centre Software Company with a difference. Formed by a group of contact centre professionals who became frustrated with providers that over promised and under delivered on features, support and resilience. MaxContact has become one of the fastest growing contact centre specialists in the UK, going from strength to strength. We are so confident we can provide a better overall solution that we offer free trials and currently have a 97% uptake rate against existing solutions.
At a glance
Software information
Industries served, licensing and the support MaxContact provides.
Industries
- Marketing-advertising
- Telecommunications
Licensing
- Proprietary
- Quote Based
Support
- Phone
- 24x7 Support
Training
- Webinar
Knowledge Base
- Help Guides
- Video
- Blog
- Webinars
- On-Site Training
Capabilities
MaxContact features
The full feature set, grouped by module.
Call Center Software
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
VoIP Software
- Call Parking
- Call Recording
- Contact Management
- Interactive Voice Response
- Messaging
- SIP Trunking
- Unified Communications
- Voice Quality Enhancement
IVR Software
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Phone Key Input
- Text to Speech
- Voice Customization
- Voice Mail
Predictive Dialer Software
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Transfer
- Campaign Management
- Lead Management
- List Management
- Voicemail Detection
Telephony Software
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Telemarketing Management
- Voice & Data Integration
- VoIP
Plans
MaxContact pricing
Media
Screenshots & video

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