Call Center Studio
📍 United States HQFounded 2018
Deployment
Web-based
Best for
Small
Overview
About Call Center Studio
World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity, and difficulty of the conventional systems, CCS is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and can be set up anywhere in the world within minutes.
At a glance
Software information
Industries served, licensing and the support Call Center Studio provides.
Industries
- Accounting
- Airlines-aviation
- Automotive
- Banking
- Financial-services
- Government-administration
Licensing
- Proprietary
- Quote Based
Support
- Phone
Training
- Webinar
- Documentation
Knowledge Base
- Help Guides
- Video
- Blog
- Webinars
- Case Studies
- Whitepapers
Languages (1)
English
Capabilities
Call Center Studio features
The full feature set, grouped by module.
Customer Service Software
- Alerts/Notifications
- Escalation
- Feedback Management
- Help Desk
- Knowledge Base
- Live Chat
- Response Templates
- Self-Service Portal
- Social Media Integration
Contact Management Software
- Contact Database
- Contact Import/Export
- Interaction Tracking
- Search/Filter
- Shared Contacts
Call Center Software
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
VoIP Software
- Call Parking
- Call Recording
- Call Routing
- Contact Management
- Encryption
- Interactive Voice Response
- Messaging
- SIP Trunking
- Unified Communications
- Voice Quality Enhancement
IVR Software
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Messaging
- Phone Key Input
- Survey Manangement
- Text to Speech
- Voice Customization
- Voice Mail
Predictive Dialer Software
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Transfer
- Campaign Management
- Lead Management
- List Management
- Reports
- Scripts & Surveys
- Voicemail Detection
Plans
Call Center Studio pricing
Price Type
Month
Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)
Media
Screenshots & video
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