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World’s 1st Call Center Software Built on Google

World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity, and difficulty of the conventional systems, CCS is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and can be set up anywhere in the world within minutes.
Call Center Studio
2018
United States
  • Accounting
  • Airlines-aviation
  • Automotive
  • Banking
  • Financial-services
  • Government-administration
  • Information-services
  • Information-technology-services
  • Outsourcing-offshoring
  • Retail
  • Telecommunications
11 Industries
  • English
1 Language
Industries
  • Accounting
  • Airlines-aviation
  • Automotive
  • Banking
  • Financial-services
  • Government-administration
  • Information-services
  • Information-technology-services
  • Outsourcing-offshoring
  • Retail
  • Telecommunications
Licensing & Deployment
Support
  • Email
  • Phone
  • 24x7 Support
Training
  • Webinar
  • Documentation
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • Webinars
  • Case Studies
  • Whitepapers
  • On-Site Training

Media

Call Center Studio

Call Center Studio Core Features

Focus of Customer Service Feature
  • Alerts/Notifications
  • Escalation
  • Feedback Management
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Response Templates
  • Self-Service Portal
  • Social Media Integration
Focus of Contact Management Feature
  • Contact Database
  • Contact Import/Export
  • Interaction Tracking
  • Search/Filter
  • Shared Contacts
Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail
Focus of VoIP Feature
  • Call Parking
  • Call Recording
  • Call Routing
  • Contact Management
  • Encryption
  • Interactive Voice Response
  • Messaging
  • SIP Trunking
  • Unified Communications
  • Voice Quality Enhancement
Focus of IVR Feature
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Messaging
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization
  • Voice Mail
Focus of Predictive Dialer Feature
  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • Call Transfer
  • Campaign Management
  • Lead Management
  • List Management
  • Reports
  • Scripts & Surveys
  • Voicemail Detection

Call Center Studio Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page

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