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World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity, and difficulty of the conventional systems, CCS is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and can be set up anywhere in the world within minutes.
- Accounting
- Airlines-aviation
- Automotive
- Banking
- Financial-services
- Government-administration
- Information-services
- Information-technology-services
- Outsourcing-offshoring
- Retail
- Telecommunications
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
SUPPORT
- Email
- Phone
- 24x7 Support
Training
- Webinar
- Documentation
Knowledge Base
- Help Guides
- Video
- Blog
- Webinars
- Case Studies
- Whitepapers
- On-Site Training
Call Center Studio Core Features
- Alerts/Notifications
- Escalation
- Feedback Management
- Help Desk
- Knowledge Base
- Live Chat
- Response Templates
- Self-Service Portal
- Social Media Integration
- Contact Database
- Contact Import/Export
- Interaction Tracking
- Search/Filter
- Shared Contacts
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
- Call Parking
- Call Recording
- Call Routing
- Contact Management
- Encryption
- Interactive Voice Response
- Messaging
- SIP Trunking
- Unified Communications
- Voice Quality Enhancement
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Messaging
- Phone Key Input
- Survey Manangement
- Text to Speech
- Voice Customization
- Voice Mail
Call Center Studio Pricing
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
Call Center Studio Reviews
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