Ozonetel CloudAgent
Transform Your Customer Interactions Into Seamless Experience
At Ozonetel, strive to do through CloudAgent - a Call Center Software Solutions that functions as an Inbound and Outbound Call Center. CloudAgent shifts your entire Contact Center and its functions into a single browser for you to monitor, track and make critical decisions. Equipped with all contact center functionalities and business intelligence, CloudAgent ensures that you provide world class experience to your customers. Engage with your customers through multiple channels such as voice, email, chat, SMS, and social media.
2007
United States
- Banking
- Consumer-services
- Financial-services
- Insurance
- Telecommunications
- English
Industries
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Banking
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Consumer-services
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Financial-services
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Insurance
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Telecommunications
Licensing & Deployment
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Proprietary
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Cloud Hosted
Support
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Email
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Chat
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Phone
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24x7 Support
Training
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Webinar
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Documentation
Knowledge Base
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Help Guides
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Video
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Blog
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Webinars
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On-Site Training
Media
Ozonetel CloudAgent Core Features
Focus of Call Center Feature
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
Ozonetel CloudAgent Pricing
Pricing Type
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Contact Vendor
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Quote Based
Ozonetel CloudAgent Reviews
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