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Let’s boost up your agents with our Dialer Solution

Distribution of leads, tickets, or inquiries among agents and teams. Custom assignment criteria: language, skills, experience, customers history, etc. Enhanced lead management with CRM integration. Real-time statistics on an intelligible dashboard. Routing principles are flexible, so it is possible to set up new ones or adjust the existing algorithms. Routine processes run automatically in accordance with your business objectives.
CommPeak
2011
China
  • Marketing-advertising
  • Telecommunications
2 Industries
  • English
1 Language
Industries
  • Marketing-advertising
  • Telecommunications
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
Support
  • Chat
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video
  • Blog

Commpeak Core Features

Focus of Speech Recognition Feature
  • Audio Capture
  • Automatic Transcription
  • Customizable Macros
  • Multi-Language
  • Speech-to-Text Analysis
  • Voice Recognition
Focus of Predictive Dialer Feature
  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • Call Transfer
  • Lead Management
  • List Management
  • Scripts & Surveys
Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Campaign Management
  • Conference Calling
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

Commpeak Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • Quote Based
Vendor pricing page

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