Overview
CommPeak Limited
Distribution of leads, tickets, or inquiries among agents and teams. Custom assignment criteria: language, skills, experience, customers history, etc. Enhanced lead management with CRM integration. Real-time statistics on an intelligible dashboard. Routing principles are flexible, so it is possible to set up new ones or adjust the existing algorithms. Routine processes run automatically in accordance with your business objectives.
Media
Commpeak
Core Features
Speech Recognition Features
  • Audio Capture
  • Automatic Transcription
  • Customizable Macros
  • Multi-Language
  • Speech-to-Text Analysis
  • Voice Recognition
Predictive Dialer Features
  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • Call Transfer
  • Lead Management
  • List Management
  • Scripts & Surveys
Call Center Features
  • Call Logging
  • Call Recording
  • Campaign Management
  • Conference Calling
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Operations Management
  • Voicemail
Pricing
Pricing Type
Flat Rate
Free Version
No
Payment Frequency
Monthly Payment, Quote Based
Plans & Packages
Standard
$49 Per Month
Customer Reviews
0.0
No Review
No service reviews are submitted yet.
Be the first one to review
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Blogs
Claim Profile

This software profile has not been claimed by anyone till now. If you belong to this software and have the authority to own this GoodFirms profile, then please claim it now.

Claim Now