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Commpeak

Let’s boost up your agents with our Dialer Solution

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Distribution of leads, tickets, or inquiries among agents and teams. Custom assignment criteria: language, skills, experience, customers history, etc. Enhanced lead management with CRM integration. Real-time statistics on an intelligible dashboard. Routing principles are flexible, so it is possible to set up new ones or adjust the existing algorithms. Routine processes run automatically in accordance with your business objectives.
CommPeak
2011
China
  • Marketing-advertising
  • Telecommunications
2 Industries
  • English
1 Language

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac

SUPPORT

  • Chat
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Video
  • Blog

Commpeak Core Features

Speech Recognition

  • Audio Capture
  • Automatic Transcription
  • Customizable Macros
  • Multi-Language
  • Speech-to-Text Analysis
  • Voice Recognition

Predictive Dialer

  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • Call Transfer
  • Lead Management
  • List Management
  • Scripts & Surveys

Call Center

  • Call Logging
  • Call Recording
  • Campaign Management
  • Conference Calling
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

Commpeak Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Quote Based
Vendor pricing page

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