XCALLY

The Omnichannel Contact Center Software

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Innovative solutions, shared values, extraordinary support in more than 60 country around the world. At XCALLY, we're more than a cutting-edge technology: we're about human-centric innovation. Our commitment to excellence in Customer Experience is evident in our groundbreaking solutions, a culture rooted in the common good and exceptional support services. We invite partners who share our vision to grow alongside us, offering guidance, assistance, and unwavering support. We prioritize quality and reliability, meticulously tending to every detail to provide comprehensive solutions backed by certified products, crafted from the skills and expertise of our esteemed partners.

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Screenshot & Video

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LICENSING & DEPLOYMENT

Proprietary
Cloud Hosted
On Premises
Web-based

SUPPORT

Email
Phone
24x7 Support

Training

Webinar
Documentation

Knowledge Base

Help Guides
Video
Blog
Webinars
Case Studies
On-Site Training

XCALLY Core Features

Call Center

Call Logging
Call Recording
Call Scripting
Conference Calling
Escalation Management
Interactive Voice Response
Manual Dialer
Predictive Dialer
Queue Management
Voicemail

Live Chat

Alerts/Notifications
Canned Responses
Chat Bots
File Transfers
Geo Targeting
Offline Form
Proactive Chat
Reports & Analytics
Secured Encryption
Visitor Tracking

VoIP

Call Parking
Call Recording
Call Routing
Contact Management
Encryption
Interactive Voice Response
Messaging
SIP Trunking
Unified Communications
Voice Quality Enhancement

IVR

Call Center
Call Logging
Call Recording
Call Routing
Messaging
Phone Key Input
Survey Manangement
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Scheduling
Call Transfer
Campaign Management
Lead Management
List Management
Reports
Scripts & Surveys
Voicemail Detection

Contact Center

Call recording and monitoring
Call routing and queuing
Integration capabilities
Interactive voice response (IVR)
Multi-channel communication
Omnichannel support
Performance tracking
Reporting and analytics

XCALLY Pricing

Pricing Type

Contact Vendor

Preferred Currency

USD ($)

Free Version

Payment Frequency

Monthly Payment
Annual Subscription
One-Time Payment

Vendor pricing page Get Free Trial

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