XCALLY

Italy HQFounded 2017

Deployment

Web-based

Best for

SmallMediumLarge

Overview

About XCALLY

Innovative solutions, shared values, extraordinary support in more than 60 country around the world. At XCALLY, we're more than a cutting-edge technology: we're about human-centric innovation. Our commitment to excellence in Customer Experience is evident in our groundbreaking solutions, a culture rooted in the common good and exceptional support services. We invite partners who share our vision to grow alongside us, offering guidance, assistance, and unwavering support. We prioritize quality and reliability, meticulously tending to every detail to provide comprehensive solutions backed by certified products, crafted from the skills and expertise of our esteemed partners.

At a glance

Software information

Industries served, licensing and the support XCALLY provides.

Industries

  • Apparel-fashion
  • Banking
  • Consumer-services
  • Financial-services
  • Marketing-advertising
  • Retail

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • One-Time Payment

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
  • Case Studies
  • On-Site Training
Languages (1)
English
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Capabilities

XCALLY features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

VoIP Software

  • Call Parking
  • Call Recording
  • Call Routing
  • Contact Management
  • Encryption
  • Interactive Voice Response
  • Messaging
  • SIP Trunking
  • Unified Communications
  • Voice Quality Enhancement

Predictive Dialer Software

  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • Call Transfer
  • Campaign Management
  • Lead Management
  • List Management
  • Reports
  • Scripts & Surveys
  • Voicemail Detection

Contact Center Software

  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support
  • Performance tracking
  • Reporting and analytics

Plans

XCALLY pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, One-Time Payment
Preferred Currency
USD ($)

Media

Screenshots & video

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