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Predictive Dialer Software

Explore this list of the best predictive dialer software and select the one that can help you in improving the efficiency and productivity of your call center business.

Reaching out to customers, connecting with them, and increasing the customers’ expectations are the distinct challenges faced by the agents in any outbound call center. Predictive dialer is a technology that automates outbound dialing by reducing wait time and increasing talk time. Developed to support all types of businesses and industries, the best predictive dialer software can distribute calls to the right agents, thereby generating successful contacts.

What is Predictive Dialer Software?

Predictive dialer software is an outbound calling application used by call center agents to automate the dialing process. It helps dial a group of numbers until it detects a connection and then passes the call to an outbound agent free to attend the call. The predictive dialer software also provides information about busy numbers, no answers, voicemails, disconnected numbers, etc., allowing service agents to follow a proactive approach towards the outbound calling process and make the maximum usage of the phone numbers database. Moreover, the predictive dialer system ensures that outbound agents' time is being utilized efficiently to gain maximum productivity within the business organization.

By using the best predictive dialer software, you can -

  • Ensure that the outbound agents spend their time conversing with the customers & prospects and not on dialing numbers that might be busy or go unanswered
  • Save time and achieve productivity, as the agents are connected to the answered call as soon as they are free from their previous call

How To Find The Best Predictive Dialer Software?

The predictive dialer software is the backbone of the sales team and so needs to be picked carefully. We understand that with so many predictive dialer systems available, you might be in a dilemma about which one to choose for your specific business needs. For that reason, you can rely on the list of the best predictive software prepared by the software experts at Goodfirms. Using easy-to-use filters, you can effortlessly shortlist the predictive dialer system suitable to your business preferences and budget. Moreover, most of the listed software encloses the reviews of the original users. Finding the top predictive dialer software is easy with this listing.

Goodfirms conducts a thorough review and verification process before including any company in the listings. Some listings may involve fees. [How Goodfirms ensures trust]
Rankings updated: Dec 31, 2025
62 Software

List of The Best Predictive Dialer System

  • Hello Hunter

    Hello Hunter cloud-based dialer services under your own company brand, name and logo! Host all your clients on our full-featured outbound dialing system already available in multiple languages.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Rewards & Gamification
    • Scripts & Surveys
    • Voicemail Detection

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Kavkom

    KavKom offers Centrex VOIP telephony services and call center software solutions that are easily integrated, easy to use, reliable and tailor-made. All your business telephony tools in a CRM Supplier of VOIP ... read more about Kavkom

    Entry Level Price
    $12.19 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    25% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Scripts & Surveys
    • Voicemail Detection

    Key Details
    Industries
    • Marketing-advertising
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Support
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinars

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $12.19 Per Month
    Visit website

  • TCMS

    Predictive dialing technology offers business the ability to automatically call out using algorithms to speed up or slow down the dialing process. TCMS provides reliable and versatile Call Center Software/ hardware Integrated ... read more about TCMS

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Lead Management
    • Voicemail Detection

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Metaphor Contact Center

    Metaphor Contact Center delivers remarkable omnichannel customer experiences — across voice, email, text, social, and web — through a single, secure hosted software platform. The platform gives your agents the tools they ... read more about Metaphor Contact Center

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Rewards & Gamification
    • Scripts & Surveys
    • Voicemail Detection

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Daviker’s Predictive Diallers

    Daviker’s dialler is the complete outbound dialler and contact centre solution providing all of the features and functionalities you need to operate a highly successful and profitable contact strategy. Our Predictive Dialler ... read more about Daviker’s Predictive Diallers

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Transfer
    • Campaign Management
    • List Management
    • Rewards & Gamification
    • Voicemail Detection

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Broadnet

    Broadnet offers industry-leading technology to virtually reach your audience. We build audiences by convening multimedia conversations that delight participants, provide superior client service, and deploy innovative technology. For individuals, businesses, or organizations ... read more about Broadnet

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Predictive Dialer Software

    Features
    • Call Scheduling
    • Call Transfer
    • List Management
    • Rewards & Gamification
    • Voicemail Detection

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Enterprise Communications

    Cloud call center software increase your productivity and sales with the leading call center software for the outbound area. Always keep an overview, full cost control and improve your sales performance at ... read more about Enterprise Communications

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Campaign Management
    • Lead Management
    • List Management
    • Rewards & Gamification

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Celerity Telecom

    Celerity Telecom offers cloud-based solution that enables businesses to manage voice mail or voice broadcasting, automate dialling processes and more.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Predictive Dialer Software

    Features
    • Call Scheduling
    • Call Transfer
    • Rewards & Gamification
    • Voicemail Detection

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • ContactQ

    Fluency Call Center is Modular, flexible call center solutions for Enterprise and SMB call centers and voice applications.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Transfer
    • Campaign Management
    • Scripts & Surveys

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Hero Outbound

    Predict agent availability and automatically optimize to have new customers on the phone ready...reducing time wasted on dialing and waiting for no-answers. Avoid losing potential contacts or sales with an efficient system ... read more about Hero Outbound

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Voicemail Detection

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Call Center Predictive Dialer

    Predictive dialer gives you the ability to connect with thousands of viable customers while filtering out the busy, disconnected, no answer, and voicemail calls. All you have to do is upload a ... read more about Call Center Predictive Dialer

    Entry Level Price
    $7.49 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    50% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Rewards & Gamification
    • Scripts & Surveys
    • Voicemail Detection

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $7.49 Per Month
    Visit website

  • Pamar Collections

    Pamar Collections. Our premier debt collection software product designed especially for collection agencies, first party creditors, accounts receivables, master servicing agents and debt buyers. A full featured product engineered to manage the ... read more about Pamar Collections

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Lead Management
    • List Management
    • Rewards & Gamification
    • Scripts & Surveys

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    Support
    • Chat
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • PRO-T-S

    We knew what researchers needed to improve their data collection operations and interviewer productivity without sacrificing data quality. So, we built the PRO-T-S® predictive dialing system to seamlessly integrate your interviewers, CATI ... read more about PRO-T-S

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • List Management
    • Scripts & Surveys

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Windows
    Knowledge Base
    • Help Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • rostrvm Predicter dialler

    rostrvm Outbound is a platform independent Predictive dialler. It supports structured, multichannel, automated outbound contact to ensure you meet commitments to your customers and stay in touch.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Lead Management
    • Rewards & Gamification
    • Scripts & Surveys

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • CallCenterNow

    ChaseData’s CallCenterNow is our latest enterprise call center software platform engineered to deliver exceptional real-world productivity boosts to your call center. Every feature in this platform was created to meet the requests ... read more about CallCenterNow

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Campaign Management
    • Lead Management
    • List Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • AutoDialer

    Convoso Predictive Dialing uses smart algorithms to select agents and dial numbers in advance. It’s power dialing with scaling capabilities to adjust the total number of outbound dials up and down based ... read more about AutoDialer

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    34% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management

    Key Details
    Industries
    • Marketing-advertising
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Five9

    Five9 outbound allows organizations to make outbound calls to identified lists of contacts in a predictable and efficient manner. The Five9 Predictive Dialer dramatically increases the number of live connections for your ... read more about Five9

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    15% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Scripts & Surveys

    Key Details
    Industries
    • Banking
    • Consumer-services
    • Financial-services
    • Hospital-health-care
    • Information-services
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page Try Software Demo
    Visit website

  • Aria CCS

    We are Predictive Dialer software providers in telemarketing, market research, debt collection, and customer service follow-up. Predictive Dialer speeds up the dialling rate. Predictive Dialer software improves customer service, productivity and efficiency. ... read more about Aria CCS

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Reports
    • Scripts & Surveys
    • Voicemail Detection

    Key Details
    Industries
    • Automotive
    • Banking
    • Financial-services
    • Government-administration
    • Information-services
    • Information-technology-services
    • Insurance
    • Mining-metals
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page Try Software Demo
    Visit website

  • SmartcomDCX

    SmartcomDCX: Inbound, Outbound & Fully Blended Gain extraordinary capabilities with our highly flexible and scalable SmartcomDCX Cloud Call Centre applications. Optimize performance and improve CX via our sophisticated digital platform across; Inbound, ... read more about SmartcomDCX

    Entry Level Price
    $55 Per Month
    Free Trial
    More than 30 days
    Pricing Type
    Flat Rate
    50% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Rewards & Gamification
    • Scripts & Surveys
    • Voicemail Detection

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Blogs
    • Case Studies
    • Whitepapers
    • On-Site Training

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • More than 30 days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $55 Per Month
    Visit website

  • UJET

    UJET offers full IVR tools to enhance customer experience, regardless of the channels your customers prefer – including voice, in-app, web, and SMS routing. Combine historical customer data and real-time context to ... read more about UJET

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Reports
    • Scripts & Surveys
    • Voicemail Detection

    Key Details
    Industries
    • Banking
    • Financial-services
    • Information-services
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page Try Software Demo Download Pricing Document
    Visit website

  • PhoneBurner

    PhoneBurner is a cloud-based power dialer that turns good reps into superstars. Get to live conversations faster, while automating critical communications that drive engagement, callbacks, and conversions. Reach more contacts every hour, ... read more about PhoneBurner

    Entry Level Price
    $127 Per Month
    Free Trial
    N/A
    Pricing Type
    Per User
    25% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Reports
    • Scripts & Surveys
    • Voicemail Detection

    Key Details
    Industries
    • Banking
    • Financial-services
    • Hospital-health-care
    • Information-services
    • Information-technology-services
    • Staffing-recruiting
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinar

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page Try Software Demo Download Pricing Document
    Available Packages
    Standard
    $127 Per Month
    Visit website

  • Squaretalk

    Intelligent software targets leads by custom criteria including status, country, time zone, probability score, and potential value. Sharpen your marketing strategy by integrating, instantly connecting and scoring all leads landing from affiliate ... read more about Squaretalk

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Per User
    25% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Reports
    • Scripts & Surveys
    • Voicemail Detection

    Key Details
    Industries
    • Banking
    • Consumer-goods
    • Financial-services
    • Information-services
    • Information-technology-services
    • Insurance
    • Retail
    • Transportation-trucking-railroad
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page Get Free Trial Download Pricing Document

    Integration
    Integrated With
    • Zapier
    • Pipedrive
    • HubSpot CRM
    • Asana
    Visit website

  • CyburDial

    CyburDial is a telecommunications platform that brings local and remote workers together to complete all aspects of running a business, including a phone system, a CRM, timeclock and HR management, IT security, ... read more about CyburDial

    Entry Level Price
    $85 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    50% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Reports
    • Voicemail Detection

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $85 Per Month
    Visit website

  • CallTools

    A predictive dialer uses an algorithm to increase your agents’ efficiency. Sometimes incorrectly referred to as a power or auto dialer, it enables agents to reach more customers or prospects in less ... read more about CallTools

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Reports
    • Scripts & Surveys
    • Voicemail Detection

    Key Details
    Industries
    • Accounting
    • Banking
    • Consumer-electronics
    • Consumer-goods
    • Financial-services
    • Information-services
    • Information-technology-services
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page Try Software Demo
    Visit website

  • VCC Live

    VCC Live provides innovative Cloud-based Contact Center solutions that empower companies to provide the best customer experience. With our software, contact centers can handle a full spectrum of incoming and outgoing communications ... read more about VCC Live

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Reports

    Key Details
    Industries
    • Banking
    • Financial-services
    • Hospital-health-care
    • Marketing-advertising
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Linux
    Support
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinar

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Visit website

  • FrontSpin

    3x more prospects with power dialing tools like prioritized call lists, pre-recorded voicemail and single-click dialing. Increase your connect rate by as much at 35% with local presence. Increase engagement with personalized ... read more about FrontSpin

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Reports
    • Voicemail Detection

    Key Details
    Industries
    • Marketing-advertising
    • Retail
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    • 24x7 Support
    Knowledge Base
    • Help Guide
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Dialer

    Teckinfo’s Auto Dialer is a modern outbound calling solution designed to accelerate customer outreach, improve agent productivity, and reduce manual effort. It automates dialing from pre-loaded lists, minimizes idle time, and supports ... read more about Dialer

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Predictive Dialer Software

    Features
    • Call Monitoring
    • Call Recording
    • Call Scheduling
    • Call Transfer
    • Campaign Management
    • Lead Management
    • List Management
    • Reports
    • Scripts & Surveys
    • Voicemail Detection
    • AI Features

    Key Details
    Industries
    • Accounting
    • Apparel-fashion
    • Banking
    • Bpo
    • Commercial-real-estate
    • Education-management
    • Higher-education
    • Hospital-health-care
    • Hospitality
    • Information-technology-services
    • Insurance
    • Outsourcing-offshoring
    • Real-estate
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • Android
    • Windows
    • Linux
    Support
    • Email
    • Phone
    • 24x7 Support

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • INR (₹)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    • One-Time Payment
    Vendor pricing page Try Software Demo Get Free Trial
    Visit website

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Frequently Asked Questions

How Does a Predictive Dialer Software Work?

Predictive dialer software is an application that connects the callers to only those calls that humans answer. The callers (call center agents) don't need to waste their time listening to answering machines, unanswered calls, busy signals, fax machines, or disconnected lines. The predictive dialer system makes calls to the numbers mentioned in its in-built database. As soon as a human voice answers the call, it connects that call to a call center agent and lets them start the conversation directly. Once the call center agents complete the call, the predictive dialing software automatically connects them with another call answered by a human voice. Thus, predictive dialing software saves agents' time spent trying to connect to unanswered/disconnected numbers and helps them communicate with more customers.

Who Can Benefit from a Predictive Dialer Software?

The businesses highly depending on promotional phone calls for selling their products and services can benefit from a predictive dialer system. The predictive dialer software automates the dialing process and enables them to attend maximum leads resulting in enhanced productivity and increased sales and profits.

What Does a Predictive Dialer Software Do?

Predictive Dialing

Predictive dialing software uses algorithms to make outbound calls to the specific numbers listed in the database. When a human voice answers those outbound calls, the predictive dialing software automatically connects them to the agents. Before passing on an outbound call to an agent, the predictive dialing software filters out the numbers answered by an answering machine. This helps save the time of the call center agents and helps them execute effective customer service and other marketing strategies.

Multiple Outbound Calling

The predictive dialing software is designed to connect the call center agents with another answered call immediately after they finish the previous one. This helps the call center agents to call the maximum number of prospective customers and achieve their sales goals.

Call Conferencing

The predictive dialing software includes a call conferencing feature that allows the call center agents to add a third person in an ongoing call. This helps call center executives include their manager/supervisor in the conversation required to convince difficult sales leads.

DND Management

DND(Do Not Disturb) is a facility available to people which allows them to restrict them from receiving promotional calls. The predictive dialing software identifies the numbers registered for DND and skips them automatically while making outbound calls. This helps you in staying compliant with the Government rules and regulations.

Rules-Based Outbound Calls

The predictive dialing software allows the managers to set up certain rules based on the time-zone, geographical location, interests, and demographics. This helps in the segregation of the prospective customers and getting better results from the outbound calls for marketing products and services.

Call Recording & Monitoring

The predictive dialer software records the outbound calls and helps the managers & supervisors analyze the call center teams' performance effectiveness. This helps understand the system flaws, employees' incompetency, and offers scope to improve.

Why Should I Invest in a Predictive Dialer Software?

The predictive dialer system has revolutionized the way call centers and marketing hubs work these days. Earlier, the call center agents' productive time was spent listening to several caller tunes and waiting for the calls to be attended because of the manual dialing process. The key to the success of marketing campaigns is to get maximum promotional calls done to prospective customers to help achieve sales targets and consistently grow the business. A predictive dialer software can help you to -

  • Assign calls to the agents intelligently
  • Monitor performance of the call center agents
  • Run promotional marketing campaigns effectively
  • Manage and organize client database
  • Ensure high-end productivity and control costs

How Should I Find the Best Predictive Dialer Software?

Before purchasing the best predictive dialer software, it is important to evaluate its features, functionality, deployment, usability, scalability, and maintenance requirements. Besides that, price becomes one of the most important criteria to be considered while shopping for a predictive dialer system. The task of selecting the best one that can exactly fit your business requirements has been made easy for you by Goodfirms' experts. Here, you would find the list of the best predictive dialer software that you can consider for your business. Just go through the details and authentic users' reviews given here for each predictive dialing software and choose the one that is compatible with your business processes.

We hope that this FAQ section has answered all your queries relating to predictive dialer software; in case of any more questions, just get in touch with us.

Related Categories

Call Center Software
VoIP Software
Auto Dialer Software
Call Tracking Software

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