Predictive Dialer Software
Explore this list of the best predictive dialer software and select the one that can help you in improving the efficiency and productivity of your call center business.
Reaching out to customers, connecting with them, and increasing the customers’ expectations are the distinct challenges faced by the agents in any outbound call center. Predictive dialer is a technology that automates outbound dialing by reducing wait time and increasing talk time. Developed to support all types of businesses and industries, the best predictive dialer software can distribute calls to the right agents, thereby generating successful contacts.
What is Predictive Dialer Software?
Predictive dialer software is an outbound calling application used by call center agents to automate the dialing process. It helps dial a group of numbers until it detects a connection and then passes the call to an outbound agent free to attend the call. The predictive dialer software also provides information about busy numbers, no answers, voicemails, disconnected numbers, etc., allowing service agents to follow a proactive approach towards the outbound calling process and make the maximum usage of the phone numbers database. Moreover, the predictive dialer system ensures that outbound agents' time is being utilized efficiently to gain maximum productivity within the business organization.
By using the best predictive dialer software, you can -
- Ensure that the outbound agents spend their time conversing with the customers & prospects and not on dialing numbers that might be busy or go unanswered
- Save time and achieve productivity, as the agents are connected to the answered call as soon as they are free from their previous call
How To Find The Best Predictive Dialer Software?
The predictive dialer software is the backbone of the sales team and so needs to be picked carefully. We understand that with so many predictive dialer systems available, you might be in a dilemma about which one to choose for your specific business needs. For that reason, you can rely on the list of the best predictive software prepared by the software experts at GoodFirms. Using easy-to-use filters, you can effortlessly shortlist the predictive dialer system suitable to your business preferences and budget. Moreover, most of the listed software encloses the reviews of the original users. Finding the top predictive dialer software is easy with this listing.
List of The Best Predictive Dialer System
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ipSCAPE is a true cloud customer experience technology solution that is feature rich, scalable and offers advanced integration capabilities. Ensure Business Continuity for your Contact Centre during COVID-19 - ipSCAPE can implement a Work From Home Solution in 24hrs. ... read more about ipSCAPE
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Predictive Dialer Software -
Genesis Dialer is a completely web based Predictive Dialer system, that connects your agents to your customers or prospects live with advanced state of the art features. Genesis Dialer is so easy to use; all your agent has to do is wait for the system to connect him/her to a live person. ... read more about Genesis Dialer
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Predictive Dialer Software -
ClientCall’s ClientCallPlus is the automated phone-based solution that allows your business to stop wasting time and start generating more revenue. Fewer missed appointments and payments means more money in your pocket. Increased appointment attendance and automated special offers will create more business. Less time spent on routine calls means more time focusing on value-added business activit ... read more about Client Call Plus
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Hostcomm’s cloud software enables your business to communicate, collaborate and engage customers from anywhere. Maximise talk time and sales, with a hosted dialer for inbound and outbound campaigns. Select from 3 dialing modes to control pace of dialing. Additional integrated services include CRM integration, scripting, telephone survey data collector, call recording, PCI compliant payment IVR, ... read more about Hostcomm
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Predictive Dialer Software -
Hello Hunter cloud-based dialer services under your own company brand, name and logo! Host all your clients on our full-featured outbound dialing system already available in multiple languages. ... read more about Hello Hunter
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KavKom offers Centrex VOIP telephony services and call center software solutions that are easily integrated, easy to use, reliable and tailor-made. All your business telephony tools in a CRM Supplier of VOIP lines, virtual switchboard, geographic number and call center software. The KAVKOM CRM, simple and intuitive software, keeps all the promises of Unified Communication. Result of the coupling o ... read more about Kavkom
Entry Level Price$12.19 Per MonthFree TrialN/ACategory Focus25% in Predictive Dialer Software -
Predictive dialing technology offers business the ability to automatically call out using algorithms to speed up or slow down the dialing process. TCMS provides reliable and versatile Call Center Software/ hardware Integrated Products and services integrated with Customer Relations Management applications to increase business productivity with out increasing overhead costs. ... read more about TCMS
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Predictive Dialer Software -
Teckinfo is a leading provider of unified contact center software solutions (comprising of call center software for inbound/outbound, work from home agent (WFH), powerful progressive, preview & predictive dialer, IVR software, voice logger, call center wallboard, integration of all channels e.g. voice, email, WhatsApp, social media e.g. facebook, twitter etc, chat, chatbot, voicebot & WhatsApp bot ... read more about InterDialog
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Predictive Dialer Software -
Metaphor Contact Center delivers remarkable omnichannel customer experiences — across voice, email, text, social, and web — through a single, secure hosted software platform. The platform gives your agents the tools they need to have rewarding conversations with your customers across all channels and take immediate, meaningful actions. Experience increased First Contact Resolution, decreased A ... read more about Metaphor Contact Center
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Daviker’s dialler is the complete outbound dialler and contact centre solution providing all of the features and functionalities you need to operate a highly successful and profitable contact strategy. Our Predictive Dialler automates the dialling process, meaning your call centre operators do not have to sit waiting for the phone to be answered, to go to voicemail, or to ring off completely, wh ... read more about Daviker’s Predictive Diallers
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Broadnet offers industry-leading technology to virtually reach your audience. We build audiences by convening multimedia conversations that delight participants, provide superior client service, and deploy innovative technology. For individuals, businesses, or organizations seeking to engage, influence, and grow their audience, Broadnet offers an unrivaled multimedia platform with proven success. ... read more about Broadnet
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Enterprise Communications
The minimum requirement for a call center agent is just a computer and a headset.Cloud call center software increase your productivity and sales with the leading call center software for the outbound area. Always keep an overview, full cost control and improve your sales performance at the same time. The minimum requirement for a call center agent is just a computer and a headset. ... read more about Enterprise Communications
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Celerity Telecom offers cloud-based solution that enables businesses to manage voice mail or voice broadcasting, automate dialling processes and more. ... read more about Celerity Telecom
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ContactQ
Modular, flexible call center solutions for Enterprise and SMB call centers and voice applications.Fluency Call Center is Modular, flexible call center solutions for Enterprise and SMB call centers and voice applications. ... read more about ContactQ
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Predict agent availability and automatically optimize to have new customers on the phone ready...reducing time wasted on dialing and waiting for no-answers. Avoid losing potential contacts or sales with an efficient system to track leads that call back from a previous missed call. ... read more about Hero Outbound
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Predictive dialer gives you the ability to connect with thousands of viable customers while filtering out the busy, disconnected, no answer, and voicemail calls. All you have to do is upload a contact list and set a dial ratio; our predictive dialer software takes care of the rest. Cloud-hosted Predictive Dialer solution from CallCenterHosting ensures that the agents perform to their maximum effic ... read more about Call Center Predictive Dialer
Entry Level Price$7.49 Per MonthFree TrialN/ACategory Focus50% in Predictive Dialer Software -
Pamar Collections. Our premier debt collection software product designed especially for collection agencies, first party creditors, accounts receivables, master servicing agents and debt buyers. A full featured product engineered to manage the entire collection process for charge-off or write-off accounts. Delivering the information you need and the results you want. With Pamar Collections you'll ... read more about Pamar Collections
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We knew what researchers needed to improve their data collection operations and interviewer productivity without sacrificing data quality. So, we built the PRO-T-S® predictive dialing system to seamlessly integrate your interviewers, CATI systems, and telephony operations. ... read more about PRO-T-S
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Predictive Dialer Software -
rostrvm Outbound is a platform independent Predictive dialler. It supports structured, multichannel, automated outbound contact to ensure you meet commitments to your customers and stay in touch. ... read more about rostrvm Predicter dialler
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ChaseData’s CallCenterNow is our latest enterprise call center software platform engineered to deliver exceptional real-world productivity boosts to your call center. Every feature in this platform was created to meet the requests of call center owners, managers, supervisors and top-performing call center agents over the past 20 years. This is affordable, easy to use and powerful platform that g ... read more about CallCenterNow
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Convoso Predictive Dialing uses smart algorithms to select agents and dial numbers in advance. It’s power dialing with scaling capabilities to adjust the total number of outbound dials up and down based on available agents and dropped/abandoned rating. Increase contact rates and reduce wait time. ... read more about AutoDialers
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Five9 outbound allows organizations to make outbound calls to identified lists of contacts in a predictable and efficient manner. The Five9 Predictive Dialer dramatically increases the number of live connections for your agents. With a predictive mathematical algorithm, Five9 does the hard work of getting a live person on the phone. This saves time for agents from listening to unanswered calls or ... read more about Five9
Entry Level PriceContact vendorFree TrialN/ACategory Focus15% in Predictive Dialer Software -
We are Predictive Dialer software providers in telemarketing, market research, debt collection, and customer service follow-up. Predictive Dialer speeds up the dialling rate. Predictive Dialer software improves customer service, productivity and efficiency. We are predictive Dialer software provider company in India without any hassle. We Predictive Dialer software company in India includes ... read more about Aria CCS
Entry Level PriceContact vendorFree TrialN/ACategory Focus20% in Predictive Dialer Software -
iCallify is one of the most advanced and best contact center solutions with Multi- Tenant omnichannel communication support. It has been gaining massive popularity from worldwide users due to its flexibility, scalability, and robustness. iCallify supports all streams of calling campaigns: -Inbound -Outbound -Blended iCallify is regarded as one of the best call center solutions t ... read more about iCallify
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SmartcomDCX: Inbound, Outbound & Fully Blended Gain extraordinary capabilities with our highly flexible and scalable SmartcomDCX Cloud Call Centre applications. Optimize performance and improve CX via our sophisticated digital platform across; Inbound, Outbound & Fully Blended capabilities. SmartcomDCX: Predictive Dialler Increase productivity and drive business performance with the SmartcomD ... read more about SmartcomDCX
Entry Level Price$55 Per MonthFree TrialMore than 30 daysCategory Focus50% in Predictive Dialer Software -
UJET offers full IVR tools to enhance customer experience, regardless of the channels your customers prefer – including voice, in-app, web, and SMS routing. Combine historical customer data and real-time context to predict intent and inform routing logic for the best unique experience and outcome. Enable dynamic routing based on CRM data such as purchase history, member status, or previous senti ... read more about UJET
Entry Level PriceContact vendorFree TrialN/ACategory Focus20% in Predictive Dialer Software -
PhoneBurner is a cloud-based power dialer that turns good reps into superstars. Get to live conversations faster, while automating critical communications that drive engagement, callbacks, and conversions. Reach more contacts every hour, with no per-minute fees. Starting a call with an awkward pause frustrates prospects and hurts sales. Unlike other dialers, PhoneBurner has no "telemarketer" pa ... read more about PhoneBurner
Entry Level Price$127 Per MonthFree TrialN/ACategory Focus30% in Predictive Dialer Software -
Intelligent software targets leads by custom criteria including status, country, time zone, probability score, and potential value. Sharpen your marketing strategy by integrating, instantly connecting and scoring all leads landing from affiliate campaigns, third-party vendors, PPC or from your lead-generation website in Matrix Dialer. Increase productivity with personalized, agent-specific c ... read more about Squaretalk
Entry Level PriceContact vendorFree TrialN/ACategory Focus25% in Predictive Dialer Software -
CyburDial is a telecommunications platform that brings local and remote workers together to complete all aspects of running a business, including a phone system, a CRM, timeclock and HR management, IT security, reporting, warehouse management and so much more! The CyburDial ROMOP(Remote Office Management & Operations Platform), with its fresh new design, offers you a complete "Virtual Office" with ... read more about CyburDial
Entry Level Price$85 Per MonthFree TrialN/ACategory Focus50% in Predictive Dialer Software