Metaphor Contact Center
Secure Hosted Contact Center.
Metaphor Contact Center delivers remarkable omnichannel customer experiences — across voice, email, text, social, and web — through a single, secure hosted software platform. The platform gives your agents the tools they need to have rewarding conversations with your customers across all channels and take immediate, meaningful actions. Experience increased First Contact Resolution, decreased Average Contact Handle Times, and improved Customer Satisfaction.
Licensing & Deployment
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Cloud Hosted
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Web-based
Knowledge Base
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Help Guides
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Webinars
Media
Metaphor Contact Center Core Features
Focus of Predictive Dialer Feature
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Transfer
- Campaign Management
- Lead Management
- List Management
- Rewards & Gamification
- Scripts & Surveys
- Voicemail Detection
Metaphor Contact Center Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Monthly Payment
Metaphor Contact Center Reviews
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