VCC Live

The solution designed for performance-driven contact centers

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VCC Live provides innovative Cloud-based Contact Center solutions that empower companies to provide the best customer experience. With our software, contact centers can handle a full spectrum of incoming and outgoing communications – through Phone, Email, SMS, Chat, and Social Media. VCC Live is a cloud-based contact center solution, providing telecommunications services to businesses with more than 10 operators that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer amongst others) allow your contact center team to perform a wide variety of activities on a single platform. Its unique feature, VCC Live Pay allows you to initiate payments over the phone, speeding up debt collection processes.
VCC Live
1999
Hungary
5 Industries
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Linux

SUPPORT

  • Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinar

VCC Live Core Features

Call Center

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management

Predictive Dialer

  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • Call Transfer
  • Campaign Management
  • Lead Management
  • List Management
  • Reports

VCC Live Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

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