VCC Live
The solution designed for performance-driven contact centers
VCC Live provides innovative Cloud-based Contact Center solutions that empower companies to provide the best customer experience. With our software, contact centers can handle a full spectrum of incoming and outgoing communications – through Phone, Email, SMS, Chat, and Social Media. VCC Live is a cloud-based contact center solution, providing telecommunications services to businesses with more than 10 operators that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer amongst others) allow your contact center team to perform a wide variety of activities on a single platform. Its unique feature, VCC Live Pay allows you to initiate payments over the phone, speeding up debt collection processes.
1999
Hungary
- Banking
- Financial-services
- Hospital-health-care
- Marketing-advertising
- Retail
- English
Industries
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Banking
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Financial-services
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Hospital-health-care
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Marketing-advertising
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Retail
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
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Windows
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Linux
Support
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Chat
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Phone
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24x7 Support
Training
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Webinar
Knowledge Base
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Help Guides
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Video
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Blog
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Webinar
Media
VCC Live Core Features
Focus of Call Center Feature
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
VCC Live Pricing
Pricing Type
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Contact Vendor
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based
