Visit website

Worlds Leading Cloud Contact Center Solution

Call Tools has developed a cloud-based contact center solution that is designed to increase contact rates and accelerate sales revenue. Our software features include multiple ways to connect with customers and prospects while making it easy to monitor your team from anywhere with an internet connection. Call Tools provides a full suite of calling software all-in-one with real-time analytics including an outbound predictive dialer and inbound call center solution. No phones, no hardware, no coding, no downloads are required. Our solution allows us to cater to small business and enterprise-level customers all over the world. Call Tools is available for integration with many existing CRMs, including Salesforce.com, ZOHO and Microsoft Dynamics.
CallTools
2015
United States
  • Accounting
  • Banking
  • Consumer-electronics
  • Consumer-goods
  • Financial-services
  • Information-services
  • Information-technology-services
  • Telecommunications
8 Industries
  • English
1 Language
Industries
  • Accounting
  • Banking
  • Consumer-electronics
  • Consumer-goods
  • Financial-services
  • Information-services
  • Information-technology-services
  • Telecommunications
Licensing & Deployment
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
  • Documentation
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • Webinars

Media

CallTools

CallTools Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail
Focus of Predictive Dialer Feature
  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • Call Transfer
  • Campaign Management
  • Lead Management
  • List Management
  • Reports
  • Scripts & Surveys
  • Voicemail Detection
Focus of CRM Feature
  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation
Focus of Contact Center Feature
  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Multi-channel communication
  • Omnichannel support
  • Reporting and analytics

CallTools Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page

CallTools Reviews

No Review
No reviews submitted yet.
Be the first one to review