Digitally Transform Your Customer Experience with UJETs Ultra-Modern Cloud Contact Center

UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant.
2015
United States
4 Industries
1 Language
Industries
  • Banking
  • Financial-services
  • Information-services
  • Information-technology-services
Licensing & Deployment
Support
  • Email
  • Phone
  • 24x7 Support
Training
  • Webinar
  • Documentation
Knowledge Base
  • Help Guides
  • Video
  • Blog

Media

UJET

UJET Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail
Focus of VoIP Feature
  • Call Parking
  • Call Recording
  • Contact Management
  • Encryption
  • Messaging
  • Unified Communications
Focus of Predictive Dialer Feature
  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • Call Transfer
  • Campaign Management
  • Lead Management
  • List Management
  • Reports
  • Scripts & Surveys
  • Voicemail Detection
Focus of Contact Center Feature
  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support
  • Reporting and analytics

UJET Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • Annual Subscription

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