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SmartcomDCX

Cloud and Telco services for smarter business

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SmartcomDCX: Inbound, Outbound & Fully Blended
Gain extraordinary capabilities with our highly flexible and scalable SmartcomDCX Cloud Call Centre applications. Optimize performance and improve CX via our sophisticated digital platform across; Inbound, Outbound & Fully Blended capabilities.

SmartcomDCX: Predictive Dialler
Increase productivity and drive business performance with the SmartcomDCX predictive dialler. Reach your customers ahead of your competitors, and generate new business opportunities with dynamic dialler and campaign settings. Optimise both Client Acquisition and Retention strategies with the SmartcomDCX predictive dialler ie; Accounts Receivable, Debt Collection, Fundraising, Direct Sales, Renewals, Subscriptions, SLA Management & Appointment Setting.
Smartcom Business Communications

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

SUPPORT

  • Phone

Knowledge Base

  • Help Guides
  • Blogs
  • Case Studies
  • Whitepapers
  • On-Site Training

SmartcomDCX Core Features

Predictive Dialer

  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • Call Transfer
  • Campaign Management
  • Lead Management
  • List Management
  • Rewards & Gamification
  • Scripts & Surveys
  • Voicemail Detection

Call Center

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

SmartcomDCX Pricing

Pricing Type

  • Flat Rate

Free Version

  • No

Payment Frequency

  • Monthly Payment
Vendor pricing page
  • More than 30 days Trial

Plans & Packages

Standard
$55 Per Month

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