ICTBroadcast — The Most Complete Autodialer and Communication Platform
What was the project name that you have worked with ICTBroadcast?
Call Center Software , Auto Dialer Software , Predictive Dialer Software
How long have you used ICTBroadcast?
2 Years
How frequently you use ICTBroadcast?
Daily
How do you find pricing of ICTBroadcast?
mid-tier
What do you like the most about ICTBroadcast?
What really stands out about ICTBroadcast is how it unifies everything into one platform—voice, SMS, email, and fax—so I don’t have to rely on multiple tools. The predictive dialing works beautifully and really improves agent efficiency. The campaign management is flexible, the IVR designer is easy to use, and the reporting gives me exactly the kind of insights I need to refine my outreach. Another big plus is reliability—large campaigns run smoothly without lag or crashes. The fact that it’s mu
What do you like the least about ICTBroadcast?
Like any feature-rich software, it does come with a learning curve. Some of the advanced options take time to understand, and I had to spend a bit of effort setting everything up the way I wanted. The interface, while clean, isn’t as flashy as some newer SaaS tools, so it might not feel instantly intuitive to someone just starting out. That said, once you get comfortable, these issues fade into the background.
Rating Breakdown
- Ease of Use
- Features
- Customer Support
- Overall Rating