DC Contact Center
The Compliance Call. Answered.
DialConnection's Contact Center suite allows you to make informed decisions on when and how to best communicate with your customers. You are no longer tied to simply creating a call list in the morning and hoping for the best. The platform is open by design, is PBX independent and provides easy integration into multiple platforms supporting various settings. Built using state-of-the-art software and practices, the DialConnection Contact Center suite lets you construct your campaigns the way you need them — and the way you want them. From unlimited custom fields and web lead imports to dynamic IVR scripts, you'll have the power, flexibility and functionality to do it all. DialConnection Contact Center can be installed on-premise, accessed through the cloud or implemented as a hybrid solution in order to fit your specific contact center needs.
2000
United States
- Marketing-advertising
- Telecommunications
- English
Industries
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Marketing-advertising
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Telecommunications
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
Support
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Phone
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24x7 Support
Knowledge Base
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Help Guides
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Video
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Blog
Media
DC Contact Center Core Features
Focus of Call Center Feature
- Call Recording
- Campaign Management
- Conference Calling
- Interactive Voice Response
- Predictive Dialer
- Queue Management
- Voicemail
DC Contact Center Pricing
Pricing Type
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Contact Vendor
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Quote Based
DC Contact Center Reviews
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