Servetel

Simplyfying Communication

5.0 1 Reviews
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Servetel (by Acefone) founded in 2018, is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer-focused. Our cloud-based omnichannel Customer Experience (CX) platform, Ace-X hosts powerful products, including:

-Interactions Hub: A unified communicationplatform to host cross-channel customer engagement on a single platform.
-Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity.

-API Connect: A unique communication API suite to assist communication needs for mobile and web applications.

-Campaigns: Mass outreach product to connect with last audience efficiently and productively.

These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey. Headquartered in Gurgaon, we are trusted by 5000+ global businesses.
Servetel
2017
India
5 Industries
2 Languages

Screenshot & Video

1/5

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

SUPPORT

  • Chat
  • Phone

Knowledge Base

  • Video Guides
  • Blogs
  • Infographics
  • Case Studies

Servetel Core Features

IVR

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization

Servetel Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
Vendor pricing page
  • Available Trial

Servetel Reviews

5.0 1 Reviews
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Excellent customer service! Top-notch solutions, expert support, & best-in-market prices!

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Servetel is a name you can trust. We’ve been with Servetel for a few months now and their solutions are phenomenal. Incredible services with an instant setup...truly one of the best service providers in India. The best part is they personalise their solutions in a way that suits your business requirements. We’ve been using their toll free number, integrated with an IVR solution, and have seen a huge difference in employee efficiency as well as our customer satisfaction. I’d highly recommend Servetel.