Servetel

5.0 (1 Review)|Write a Review|Claimed profile
📍 India HQFounded 2017

Deployment

Web-basediPhone/iPadAndroidWindowsMac

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Overview

About Servetel

Servetel (by Acefone) founded in 2018, is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer-focused. Our cloud-based omnichannel Customer Experience (CX) platform, Ace-X hosts powerful products, including:

-Interactions Hub: A unified communicationplatform to host cross-channel customer engagement on a single platform.
-Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity.

-API Connect: A unique communication API suite to assist communication needs for mobile and web applications.

-Campaigns: Mass outreach product to connect with last audience efficiently and productively.

These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey. Headquartered in Gurgaon, we are trusted by 5000+ global businesses.

At a glance

Software information

Industries served, licensing and the support Servetel provides.

Industries

  • Automotive
  • Banking
  • Bpo
  • E-learning
  • Health-wellness-fitness

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Phone
  • Email
  • Live Chat

Training

  • Video Guides
  • Blogs
  • Infographics
  • Case Studies

Knowledge Base

  • Video Guides
  • Blogs
  • Infographics
  • Case Studies
Languages (2)
EnglishHindi

Review analytics

What customers report

5.0
Based on 1 verified review

Verified reviews

Servetel reviews

5.0 · 1
Adam Smith
Adam Smith
Posted on Oct 6, 2021

Excellent customer service! Top-notch solutions, expert support, & best-in-market prices!

Overall rating
5.0
Servetel is a name you can trust.

We’ve been with Servetel for a few months now and their solutions are phenomenal. Incredible services with an instant setup...truly one of the best service providers in India.

The best part is they personalise their solutions in a way that suits your business requirements.

We’ve been using their toll free number, integrated with an IVR solution, and have seen a huge difference in employee efficiency as well as our customer satisfaction.

I’d highly recommend Servetel.

Capabilities

Servetel features

The full feature set, grouped by module.

IVR Software

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization

Plans

Servetel pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Free Trial
10 Days

Media

Screenshots & video