New kind of customer service

Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center. Replicant's state-of-the-art AI voice technology enables full phone conversations between a bot (the “Thinking Machine”) and a customer by listening to questions, thinking fast, taking action, and providing a rewarding, real answer in a pleasant voice.
Replicant
2017
United States
2 Industries
1 Language
Industries
  • Marketing-advertising
  • Telecommunications
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
Support
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • Webinars
  • On-Site Training

Media

Replicant

Replicant Core Features

Focus of IVR Feature
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Survey Manangement
  • Voice Customization
  • Voice Mail
Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Escalation Management
  • Interactive Voice Response
Focus of Customer Service Feature
  • Alerts/Notifications
  • Escalation
  • Self-Service Portal
  • Social Media Integration

Replicant Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Quote Based

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