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Replicant

New kind of customer service

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Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center. Replicant's state-of-the-art AI voice technology enables full phone conversations between a bot (the “Thinking Machine”) and a customer by listening to questions, thinking fast, taking action, and providing a rewarding, real answer in a pleasant voice.
Replicant
2017
United States
  • Marketing-advertising
  • Telecommunications
2 Industries
  • English
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based

SUPPORT

  • Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
  • On-Site Training

Replicant Core Features

IVR

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Survey Manangement
  • Voice Customization
  • Voice Mail

Call Center

  • Call Logging
  • Call Recording
  • Escalation Management
  • Interactive Voice Response

Customer Service

  • Alerts/Notifications
  • Escalation
  • Self-Service Portal
  • Social Media Integration

Replicant Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page

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