Replicant
Deployment
Best for
Overview
About Replicant
Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center. Replicant's state-of-the-art AI voice technology enables full phone conversations between a bot (the “Thinking Machine”) and a customer by listening to questions, thinking fast, taking action, and providing a rewarding, real answer in a pleasant voice.
At a glance
Software information
Industries served, licensing and the support Replicant provides.
Industries
- Marketing-advertising
- Telecommunications
Licensing
- Proprietary
- Quote Based
Support
- Live Chat
- Phone
Training
- Webinar
Knowledge Base
- Help Guides
- Video
- Blog
- Webinars
- On-Site Training
- Demo
Capabilities
Replicant features
The full feature set, grouped by module.
IVR Software
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Survey Manangement
- Voice Customization
- Voice Mail
Call Center Software
- Call Logging
- Call Recording
- Escalation Management
- Interactive Voice Response
Customer Service Software
- Alerts/Notifications
- Escalation
- Self-Service Portal
- Social Media Integration
AI Voice Agent Software
- Automatic Speech Recognition (ASR)
- Text-to-Speech (TTS) Synthesis
- Natural Language Understanding (NLU)
- Real-Time Voice Conversations
- Multilingual Language Support
- Custom Voice & Persona Configuration
- Context-Aware Conversation Management
- Intent Recognition & Call Routing
- CRM & Business Application Integration
- API & Webhook Integration
- Sentiment Analysis
- Analytics & Performance Dashboard
- Human Agent Handoff
- Security & Compliance Management
Plans
Replicant pricing
Media
Screenshots & video
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