AVOXI Genius

📍 United States HQFounded 2001

Deployment

Web-based

Best for

SmallMedium

Overview

About AVOXI Genius

The effective, affordable, and easy-to-use cloud-based call center software, AVOXI Genius. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available for instant activation in 160+ countries.

At a glance

Software information

Industries served, licensing and the support AVOXI Genius provides.

Industries

  • Banking
  • Consumer-services
  • Financial-services
  • Information-services
  • Information-technology-services
  • Insurance

Licensing

  • Proprietary
  • Monthly Payment
  • Quote Based
  • Free version

Support

  • Email
  • Phone

Training

  • Webinar
  • Documentation

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
  • On-Site Training
Languages (1)
English

Capabilities

AVOXI Genius features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail

VoIP Software

  • Call Parking
  • Call Recording
  • Call Routing
  • Contact Management
  • Encryption
  • Interactive Voice Response
  • Messaging
  • SIP Trunking
  • Unified Communications
  • Voice Quality Enhancement

IVR Software

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Messaging
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization
  • Voice Mail

Telephony Software

  • Auto-Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR/Voice Recognition
  • Predictive Dialer
  • Reporting & Analytics
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

Plans

AVOXI Genius pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Quote Based
Preferred Currency
USD ($)
Standard$19.99 / month

Works with

Integrations

AVOXI Genius connects with the tools your team already uses.

Media

Screenshots & video

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