Phonon

📍 India HQFounded 2006

Deployment

Web-basedWindowsMac

Best for

SmallMedium

Overview

About Phonon

Phonon is a pioneer in hosted telecom software technology. Our telecom applications including click-to-call, hosted inbound IVR systems, automated outbound dialer systems, virtual number services, SMS-to-call, and hosted PBXs are used by leading enterprises of India. Our customers include leading airlines, banks, insurance firms, travel companies and online services portal. Its IVR is prompt, intuitive, and personalised IVR (Interactive Voice Response) System to answer all your customer queries.

At a glance

Software information

Industries served, licensing and the support Phonon provides.

Industries

  • Marketing-advertising
  • Telecommunications

Licensing

  • Proprietary
  • Quote Based

Support

  • Phone

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
  • On-Site Training
Languages (1)
English

Capabilities

Phonon features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Escalation Management
  • Voicemail

IVR Software

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization

Telephony Software

  • Call Center Management
  • Call Monitoring
  • IVR/Voice Recognition
  • Predictive Dialer
  • Voice & Data Integration
  • VoIP

Plans

Phonon pricing

Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video

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