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Office24by7

Create happy, satisfied and loyal customers

4.0 1 Reviews
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Office24by7 offers advanced applications to help you automate communication, sales, marketing and support. Our end-to-end customer support software on cloud lets you use the amazing technology with no infrastructure at your premises. All you need is a high-speed Internet connection and you can login to the world of automation. Our comprehensive Communication Automation solutions enable companies to efficiently organize the entire business communications, including the inbound and outbound, to ensure a seamless customer service experience. Communication tools include Cloud-Telephony, IVR, Virtual Number, Click to Call, Missed Call and Conference Service.
Striker Soft Solutions
2011
India
  • Banking
  • Consumer-services
  • Financial-services
  • Hospital-health-care
  • Information-services
  • Information-technology-services
  • Insurance
  • Telecommunications
8 Industries
  • English
1 Language

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

SUPPORT

  • Email
  • Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
  • On-Site Training

Office24by7 Core Features

Call Center

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail

IVR

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Messaging
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization
  • Voice Mail

Telephony

  • Auto-Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR/Voice Recognition
  • Predictive Dialer
  • Reporting & Analytics
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

Office24by7 Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page
  • Available Trial

Office24by7 Reviews

4.0 1 Reviews
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chetan dev

Fast Service, timely response, and good communication to resolve errors.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

Found the services of Office24By7 really cost-efficient and worthwhile. The people on the response team were patient and knew what they were doing. Will definitely want to continue being associated with them.
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