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Delight your customers with intelligent conversations.

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience – all in a fast, secure and reliable way.
Infobip
2006
United Kingdom
  • Marketing-advertising
  • Telecommunications
2 Industries
  • English
1 Language
Industries
  • Marketing-advertising
  • Telecommunications
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
Support
  • Email
  • 24x7 Support
Training
  • Webinar
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • On-Site Training

Media

Infobip

Infobip Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Conference Calling
  • Manual Dialer
Focus of IVR Feature
  • Call Center
  • Call Recording
  • Call Routing
  • Text to Speech
Focus of Customer Engagement Feature
  • Communication Management
  • Content Creation
  • Live Chat
  • Reporting/Analytics
  • Video Support
Focus of Conversational Marketing Platform Feature
  • Appointment Scheduling
  • Audience Targeting
  • Chatbot
  • Email Automation
  • Human Handover
  • Live Chat
  • Multi-Channel Communication
  • Video Chat
Focus of Contact Center Feature
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support
  • Reporting and analytics
Focus of Chatbot Feature
  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Natural Language Processing (NLP)

Infobip Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page

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