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SmartAction provides cloud-based AI-powered Virtual Agent solutions for contact centers. SmartAction's solutions make it easy for enterprises to automate the repetitive conversations handled by live agents, with seamless integrations to existing contact center technology and data sources. SmartAction delivers its conversational AI solution as a service through a team of CX experts who guides brands through the transformation to automation.
Screenshot & Video
LICENSING & DEPLOYMENT
- Cloud Hosted
- Web-based
SUPPORT
- Chat
- Phone
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Webinars
- On-Site Training
SmartAction Speech IVR System Core Features
- Audio Capture
- Automatic Transcription
- Concatenated Speech
- Custom Dictionary
- Customizable Macros
- Multi-Language
- Speech-to-Text Analysis
- Voice Recognition
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Interactive Voice Response
- Manual Dialer
- Queue Management
- Voicemail
SmartAction Speech IVR System Pricing
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
SmartAction Speech IVR System Reviews
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