Conversational AI. Less Hard.

SmartAction provides cloud-based AI-powered Virtual Agent solutions for contact centers. SmartAction's solutions make it easy for enterprises to automate the repetitive conversations handled by live agents, with seamless integrations to existing contact center technology and data sources. SmartAction delivers its conversational AI solution as a service through a team of CX experts who guides brands through the transformation to automation.
SmartAction
Licensing & Deployment
  • Cloud Hosted
  • Web-based
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

Media

SmartAction Speech IVR System Core Features

Focus of Speech Recognition Feature
  • Audio Capture
  • Automatic Transcription
  • Concatenated Speech
  • Custom Dictionary
  • Customizable Macros
  • Multi-Language
  • Speech-to-Text Analysis
  • Voice Recognition
Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Interactive Voice Response
  • Manual Dialer
  • Queue Management
  • Voicemail
Focus of IVR Feature
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization
  • Voice Mail

SmartAction Speech IVR System Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Quote Based

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