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DCDial

5.0 (5 Reviews)|Write a Review|Claimed profile
United States HQFounded 2012

Deployment

Web-based

Best for

Small

Overview

About DCDial

Our cloud-based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface that allows our clients to design and deploy sophisticated communication strategies quickly and with relative ease. We help our clients boost productivity, enhance efficiency, and increase profitability by automating business processes: sales and marketing, scheduling, announcements, payment processing, and more.

At a glance

Software information

Industries served, licensing and the support DCDial provides.

Industries

  • Banking
  • Consumer-services
  • Financial-services
  • Information-services
  • Information-technology-services
  • Retail

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

  • Help Guides
  • Video
  • Infographics
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

5.0
Based on 5 verified reviews
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0

What users say

Review Analytics of DCDial

Every review is verified through Goodfirms before it's published.

5.05 Verified Reviews
Ease of use (1 review)5.0
Features & functionality (1 review)5.0
Customer support (1 review)5.0
Value for money (1 review)5.0
Integrations (1 review)5.0
Review Summary
Summarized from 5 verified reviews · Updated September 2026
DCDial users praise its intuitive, user-friendly interface that requires minimal learning time and delivers strong productivity gains. The platform offers versatile features including SMS campaigns with payment link functionality, appealing to various industries including real estate. Customer support is consistently highlighted as responsive and helpful, and users appreciate the accessibility of the mobile app. The free trial option is noted as a practical entry point for cautious new users.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of DCDial
Sort ByWrite a Review

What reviewers mention most

Patrick.MeyerVerified Review
Posted on Nov 23, 2022

“DCDial is on top of their game, they are a company that Cares about their customers!”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
I am an IT Manager and I have over 30 years of work experience in IT and I have worked with Several systems like DCDial and I have to say the ease of use and management of the system is better than most systems out there that I have experience with managing. I have to say their Support is top Shelf, very responsive, and eager to help with even the most simple thing...
Malik Zeshan AshrafVerified Review
Posted on Sep 8, 2020

“One Of The Bestest Calling Solution”

Overall rating5.0
The app is really user-friendly and intuitive, I learned it in no time and I definitely suggest that those companies subscribed to DCDial also take advantage of their mobile app. It saves time and makes life easier. I love It
Aamir Shahzad, Project Manager at Xeeonix TechnologiesVerified Review
Posted on Sep 2, 2020

“Awesome Service, I am HAPPY”

Overall rating5.0

When I started using DCDial, I was interested specifically in the SMS campaigns because we send appointment reminders to our clients daily. I was super excited when I learned about the additional functionality of their SMS campaigns, particularly including a payment link in the SMS. Our clients are extremely happy now because there is no need to call us every time they want to make a payment: now they can do that on their own whenever.

erick thomasVerified Review
Posted on Aug 28, 2020

“Nice user experience”

Overall rating5.0
Easy to use, got way more productive results than I initially expected. There was small learning curve initially, but once I got a hang of it I really liked how user friendly and intuitive the system was.
Iryna KovantsevaVerified Review
Posted on Jul 31, 2020

“I am their loyal customer”

Overall rating5.0
I've been in real estate industry for years but I was always afraid of using dialers due to all of the regulations and additional expences for my business. One day I decided to take advantage of DCDial's free credit and ever since that time I've been their loyal customer.

Capabilities

DCDial features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail

Call Tracking Software

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • CRM Integration
  • Intuitive Dashboard
  • Real-Time Analytics

IVR Software

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Messaging
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization
  • Voice Mail

Plans

DCDial pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Get Free TrialVendor pricing page

Works with

Integrations

DCDial connects with the tools your team already uses.

Zendesk GuideMicrosoft 365Oracle Cloud HCM

Media

Screenshots & video