SparkTG

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Deployment

AndroidiPhone/iPadWeb-based

Best for

MediumLarge

Overview

About SparkTG

SparkTGs' Virtual Contact Center Lite makes business communications elegant, tracked and easily accessible for future references. Just like a receptionist handles and manages all your incoming calls by giving the caller an excellent experience and if required transferring them to the right person in the office, similarly, SparkTG Virtual Contact Center Lite helps you create your brand value and give your professional image to your customer. While doing so the solution also captures all details for each call along with the compete call recording.

At a glance

Software information

Industries served, licensing and the support SparkTG provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • One-Time Payment
  • Free trial

Support

  • Live Chat
  • Online (Ticket)
  • Business Hours
  • Email
  • Phone
  • 24x7 Support

Training

  • In-person
  • Documentation

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
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Capabilities

SparkTG features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

IVR Software

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Messaging
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization
  • Voice Mail

Telephony Software

  • Auto-Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR/Voice Recognition
  • Predictive Dialer
  • Operations Management
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

Plans

SparkTG pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based, One-Time Payment
Preferred Currency
INR (₹)
Free Trial
7 Days

Media

Screenshots & video