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Cloud Contact Center Solution for Businesses.

SparkTGs' Virtual Contact Center Lite makes business communications elegant, tracked and easily accessible for future references. Just like a receptionist handles and manages all your incoming calls by giving the caller an excellent experience and if required transferring them to the right person in the office, similarly, SparkTG Virtual Contact Center Lite helps you create your brand value and give your professional image to your customer. While doing so the solution also captures all details for each call along with the compete call recording.
SparkTG
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
Support
  • Chat
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies

Media

SparkTG Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail
Focus of IVR Feature
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Messaging
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization
  • Voice Mail
Focus of Telephony Feature
  • Auto-Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR/Voice Recognition
  • Predictive Dialer
  • Operations Management
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

SparkTG Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page

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