Cyndi Pettit
Posted on Jun 20, 2022
It took me a minute to figure out the more complicated issues but having "chat" saved me.
Getting to know the product took a while. Especially when it comes to the more complicated features. I did not go to boot camp because my organization could not afford it. It would be nice if that training were more reasonably priced. I have been able to build a database that suits all of our needs. I find the reporting to be lacking. When it comes to donors and community engagement, reporting is critical. Core does not have the ability to customize a report and it's embarrassing to say "Apricot can't do that" considering the price we pay. Our setup is a Household and then linked Client Profiles for each household member. I use the auto populate field for all household information that is going to stay the same for each household member. I also use the import tool a lot when we have a mass change that needs to be applied to many of our clients. Auto Populate and imports don't work together.
How long have you used Apricot Core?
3 Years
How frequently you use Apricot Core?
Daily
What do you like the most about Apricot Core?
Build it the way you want it.
Continued improvements that make our life easier.
Technical assistance and chatting with technical support.
What do you like the least about Apricot Core?
Reports not customizable
Auto populate fields don't work when using import.
Training is expensive for what we get.
Rating Breakdown
- Ease of Use
- Features
- Customer Support
- Overall Rating