Outbound Dialer

A dialer is an advanced outbound communication solution designed to automate and optimize large-scale calling operations. It automatically dials numbers from predefined contact lists and connects agents only to live calls, eliminating manual dialling and reducing idle time. Modern dialer platforms support multiple dialing modes such as predictive, progressive, preview and power dialing to maximize agent talk time and campaign efficiency. Integrated IVR capabilities, call recording, and real-time monitoring allow supervisors to manage campaigns with greater control and visibility. AI-powered features such as voice bots, sentiment analysis, agent assist , call outcome classification, and conversation analytics help organizations improve connection rates and identify performance gaps. Centralized dashboards provide insights into agent productivity, call volumes, and campaign results, enabling data-driven decision-making.
IVR Edge Services Pvt. Ltd.
2021
India
11 Industries
1 Language
Industries
  • Banking
  • Bpo
  • Education-management
  • Hospital-health-care
  • Hospitality
  • Insurance
  • Investment-banking-venture
  • Leisure-travel
  • Outsourcing-offshoring
  • Retail
  • Telecommunications
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Android
  • Windows
  • Linux
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
  • In-person
  • Documentation

Media

Auto Dialer
Auto Dialer
Auto Dialer
Auto Dialer
Auto Dialer

Auto Dialer Core Features

Focus of Auto Dialer Feature
  • Call Center Management
  • Call Recording
  • Campaign Control
  • Contact List
  • Lead Management
  • Predictive Dialer
  • Preview Dialer
  • Real Time Reports

Auto Dialer Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • INR (₹)
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • Annual Subscription

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