Conversational tech that gathers insights from the mobile-first generation

Replace traditional research with a two-way, ongoing dialogue with your customers. Our platform, Chat Lab, enables you to create mobile agile communities of customers, fans and employees you can engage for insight.

It all starts with chats—conversational surveys that can be deployed through social media and popular messaging apps. Compared to other ways of gathering experience data, chats are more frictionless, seamless and conversational. Chats help enhance customer relationships by delivering a more engaging research experience.
Rival
Licensing & Deployment
  • Cloud Hosted
  • Web-based
Knowledge Base
  • Help Guides

Chat Lab Core Features

Focus of Conversational Marketing Platform Feature
  • Appointment Scheduling
  • Audience Targeting
  • Chatbot
  • Email Automation
  • Group Messaging
  • Lead Distribution
  • Lead Qualification
  • Live Chat
  • Product Recommendations
  • Video Chat

Chat Lab Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Quote Based

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