Chatfuel

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Deployment

Web-based

Best for

51–100 employees

Overview

About Chatfuel

Chatfuel turns conversations on WhatsApp, Instagram, Facebook, and your website chat into sales, so you stop losing leads to slow replies.

It replies to comments and DMs, qualifies leads through a few customizable questions, and hands hot leads off to WhatsApp with the full conversation attached. Your team picks up right where the bot left off.

The AI responses use your own tone and product knowledge, not a script. Bookings, a catalog, and reusable flows live in the same place.

Chatfuel also runs a hosted MCP (Model Context Protocol) server. That means Claude, ChatGPT, Cursor, or any other MCP-compatible agent can manage your bots directly — ask it what leads came in today, or to turn on AI for your Instagram bot, and it does it. Nothing to install, nothing to host. Read-only access is available too, if you'd rather it just look.

Chatfuel is an official Meta Business Partner.

At a glance

Software information

Industries served, licensing and the support Chatfuel provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Free trial
  • Free version

Support

  • Live Chat
  • Online (Ticket)
  • Business Hours
  • 24x7 Support

Training

  • Documentation
  • Webinar
  • In-person

Knowledge Base

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Capabilities

Chatfuel features

The full feature set, grouped by module.

Conversational Marketing Platform

  • Appointment Scheduling
  • Chatbot
  • Group Messaging
  • Lead Distribution
  • Lead Qualification
  • Live Chat
  • Multi-Channel Communication

Plans

Chatfuel pricing

Pricing Type
Usage Based
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
7 Days
One plan for your business, or an Agency tier to run AI assistants for every client. Every plan starts with a free trial.

Media

Screenshots & video