Egentify

Egentify gives Shopify and WooCommerce merchants an AI support agent that handles the conversations their teams repeat every day. A customer asks where an order is, wants a refund, needs to update their shipping address, or has a policy question — Egentify checks the live order, applies the store's own policies, and resolves it on the spot, over chat, phone, or email. Merchants install it themselves with one click from the Shopify App Store or WordPress.org — no code, no onboarding process.

Plans are flat-rate with a free-forever tier, so support costs stay predictable as ticket volume grows, day or night.