Innosoft Field Service Management

With the Innosoft Field Service Management Software (FSM), service processes in the company can be optimized and carried out more efficiently and as cost-effectively as possible so that dispatchers can optimally coordinate service technicians. The software usually starts with a service ticket, which contains all the necessary information, such as machines, data, customer information and much more. The AI-based Innosoft SmartSearch helps the user to find the right solution by accessing all the data available in the company.

The graphical Innosoft deployment planning has been continuously optimized and, for example, supplemented with geographical planning to make the dispatcher's work easier. In the field service, Innosoft offers an intuitive and offline-capable mobile app that allows the technician to access all mission-related data and conveniently record performance data. With Innosoft FSM, your service will be more successful and you will benefit from faster response time.