Konfidential law

But Clio is now a mature public-market-valued company with a $3 billion valuation. Their incentives have shifted. Their product decisions are made by committees. Their pricing is designed to grow revenue, not to help small firms. A 10-attorney firm on Clio Advanced — with the AI add-on, the CRM add-on, and LEDES export — pays over $2,000 a month. That same firm pays us $999, with every feature included.

The add-on model is the tell. When a software company starts charging separately for features that should be core — AI tools, client intake forms, accounting integrations — it means they've decided to extract value from existing customers rather than compete on product quality. That's a mature company protecting margins, not a builder trying to solve your problem.