Lumi -Conversational AI Agent For Customer Support

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India HQFounded 2013

Deployment

Overview

About Lumi -Conversational AI Agent For Customer Support

Lumi is a dynamic AI-powered conversational platform designed to transform how businesses interact with customers and manage operations. With advanced automation and customizable integrations, it helps streamline workflows, enhance engagement, and scale support efficiently.

The platform enables seamless omnichannel communication, ensuring consistent and personalized interactions across multiple touchpoints. Its intelligent response system and AI-driven insights improve accuracy, reduce manual effort, and speed up decision-making.

Lumi integrates easily with CRM systems like Salesforce and other business tools, creating a unified and scalable ecosystem. From handling customer queries to automating repetitive tasks, Lumi empowers teams to deliver faster, smarter, and more efficient customer experiences.

At a glance

Software information

Industries served, licensing and the support Lumi -Conversational AI Agent For Customer Support provides.

Industries

  • Airlines-aviation
  • Business-supplies-equipment
  • Import-export

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • One-Time Payment
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time10:00 to 19:00 (IST)

Training

  • In-person
  • Documentation
Languages (2)
EnglishHindi
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Capabilities

Lumi -Conversational AI Agent For Customer Support features

The full feature set, grouped by module.

AI Agent Builders

  • Agent Creation & Management
  • Analytics & Reporting
  • Multi-Language Support
  • Personalization & User Profiling
  • Pre-Built Templates & Customization

Plans

Lumi -Conversational AI Agent For Customer Support pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based, One-Time Payment
Preferred Currency
USD ($)
Free Trial
available Days

Media

Screenshots & video