Aparna Shaji
Posted 3 weeks ago
Autodialer for outbound reach
MCUBE's auto dialer is a great tool to manage the outbound customer outreach perfectly. The software helped to dial a bulk volume of numbers, & the campaigns resulted with more connect rates than before. The best part was the live call actions available. The admin or managerial team could live monitor the calls, whisper in, & even barge when required. The software was very easy to use & the support team was available 24/7.
What was the project name that you have worked with MCUBE?
Auto Dialer Software
How long have you used MCUBE?
6 Months
How frequently you use MCUBE?
Weekly
How do you find pricing of MCUBE?
mid-tier
What do you like the most about MCUBE?
The customer support, ease of use, and transparent communication.
What do you like the least about MCUBE?
Some updates and changes in dashbaord sometimes affected the user experience.
Rating Breakdown
- Ease of Use
- Features
- Customer Support
- Overall Rating