PolyAI
Make every customer feel heard. Instantly.
PolyAI was founded in 2017 by Nikola Mrkšić, Tsung-Hsien Wen, and Pei-Hao Su. They met at Cambridge’s dialog systems group, part of the Machine Intelligence Lab at the University of Cambridge, a research lab focused on spoken dialog systems. Their PhD work and tenures at Apple (Mrkšić), Google (Wen), and Facebook (Su) laid the groundwork for PolyAI’s conversational AI systems.
While most of our competitors have focused on chat because it’s cheap, we are voice first. Customers will always call. So everything we do here at PolyAI — our products, services, research, and development — focuses on helping call centers deliver a best-in-class voice experience.
While most of our competitors have focused on chat because it’s cheap, we are voice first. Customers will always call. So everything we do here at PolyAI — our products, services, research, and development — focuses on helping call centers deliver a best-in-class voice experience.
2023
United Kingdom
- Banking
- Computer-software
- Education-management
- Information-technology-services
- English
Industries
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Banking
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Computer-software
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Education-management
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Information-technology-services
Licensing & Deployment
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Proprietary
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Cloud Hosted
Support
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Email
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24x7 Support
Media
PolyAI Core Features
Focus of AI Agent Builders Feature
- Agent Creation & Management
- AI Training & Fine-Tuning
- Analytics & Reporting
- API & Webhook Support
- Machine Learning & Adaptive Learning
- Multi-Language Support
- Natural Language Processing (NLP)
- Personalization & User Profiling
- Pre-Built Templates & Customization
- Security & Compliance Features
- Workflow Automation & Integrations
PolyAI Pricing
Pricing Type
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Contact Vendor
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Monthly Payment
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Annual Subscription
PolyAI Reviews
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