Jam Bait
Posted on Feb 11, 2021
NO Premium Support
Good day. I asked for help with a critical plugin error on December 7th.
https://snipboard.io/X3fL42.jpg
On December 9, support responded to me with a completely uninformative message. I asked to deal with a specific problem. Support does not respond at all and does not help.
https://snipboard.io/1SOybs.jpg
On the second request regarding the refund amount when paying with credit cards - the same.
I asked to solve the problem, describing it in detail. They asked to attach screenshots of errors. I have attached. Support does not respond for a month and a half.
The website says that due to the difficult situation with Covid, they are responding to support tickets starting from January 28. And then there is deception. I posted support requests generally in December.
Think before buying this product.
You will be left alone with your problems.
Yours faithfully, Vitaly.
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