Capto uses open-source RPA to design, build, and manage digital robots to automate routine tasks and manual processes. We create robots specific to your company’s unique processes, team goals, and appetite for change. Our mission is to provide the best alternative to traditional RPA by lowering the investment required, drastically reducing the instances of broken bots, and the time spent on robot maintenance. This allows us to open up RPA to companies of all sizes so they can optimise their operations and engage their teams with creative work, void of manual admin.
We believe work should be efficient, value-adding, and purposeful and we're here to create the infrastructure to make this happen globally!
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Their expertise in the field and curiosity for our industry helped us resolve many challenges easily and efficiently.
Describe your project in brief
The idea was to build a customer service-based Chatbot that may resolve repetitive queries, provide assistance, and give the necessary information to the customers based on the theory Journey on the website.
What is it about the company that you appreciate the most?
The humble, supportive, and disciplined team.
Their expertise and knowledge base is quite impressive.
Their diversity would allow them to help you in every way possible.
What was it about the company that you didn't like which they should do better?
The team faced a few issues on the deployment part that extended the time other than that it was great working with Capto.