Outsourcing Beyond Innovation

OBI Services, a premier outsourcing company based in the Philippines, specializes in providing top-notch virtual assistance, data entry, telemarketing, SAAS support, customer support, chat support, and sales and marketing services. Our mission is to deliver innovative, efficient, and cost-effective solutions tailored to meet the unique needs of our clients. With a commitment to excellence and a focus on exceeding expectations, we leverage cutting-edge technology and a skilled workforce to ensure optimal performance and client satisfaction. At OBI Services, we are dedicated to going beyond imagination in outsourcing, fostering long-term partnerships and driving business success for our clients.

Certifications/Compliance

ISO 27001
PhilippinesPhilippines
P.Remedio St, 6014
+1307-370-7418
< $25/hr
50 - 249
2017

Why OBI Services LLC?

  • Cost-effective outsourcing, flexible pricing model
  • High accuracy and attention to detail.
  • Strong communication and transparent workflow.

Service Focus

Focus of BPO Services
  • Outbound - 50%
  • Inbound - 50%
  • Back Office Services - 20%
  • Telemarketing - 10%
  • Technical Support - 10%
  • Chat Services - 10%
  • Lead Generation - 10%
  • Email Support - 10%
  • Call Center Services - 10%
  • Virtual Assistant - 10%
  • Customer Service - 10%
Focus of Web Development
  • Wordpress - 60%
  • Squarespace - 30%
  • CSS - 10%
Focus of Business Services
  • Data Entry - 50%
  • Data Processing - 50%

Industry Focus

  • Financial & Payments - 30%
  • Information Technology - 20%
  • E-commerce - 20%
  • Healthcare & Medical - 15%
  • Designing - 10%
  • Advertising & Marketing - 5%

Client Focus

90% Small Business
10% Midmarket Business

AI Tools & Purpose

PerplexityPerplexity

For accurate web research and real-time validation

ClaudeClaude

For handling large datasets and document analysis.

GeminiGemini

Data analysis, summaries, and integration.

ChatGPTChatGPT

For data structuring, cleaning, and workflow.

ZapierZapier

Automate repetitive tasks and integrate systems

Review Analytics of OBI Services LLC

21
Total Reviews
5.0/5
Overall Rating
16
Recent Reviews

What Users Say

Working with OBI Services was seamless, professional, and highly accurate.
COO & CMBDO at LISI
OBI Services delivered accurate, timely, and professional data entry support.
Billing & Admin Director at Transitions Counseling and Consultation
OBI Services delivered accurate, efficient, and reliable data entry with excellent communication.
General Partner at Inturact Capital
OBI Services LLC provided accurate and timely data entry with great professionalism.
Sharla Buza
Sharla Buza, Owner & Physical Therapist at OBI Services LLC
OBI Services LLC provided accurate, timely, and reliable data entry, exceeding our expectations.
Roch Nakajima
Roch Nakajima, President at Company name

What Users Like The Most

  • What we liked most about OBI Services LLC was their accuracy, reliability, and responsiveness—they consistently delivered high-quality data entry work on time while adapting seamlessly to our evolving project needs.
  • What stood out most was their reliability and the way they integrated seamlessly with our team. It felt like having an in-house extension rather than an external vendor.
  • What impressed me most about OBI Services LLC was their commitment to accuracy and reliability. The team consistently delivered high-quality data entry work on time, maintained excellent communication, and showed genuine dedication to understanding our project requirements.

What Users Like The Least

  • There were minimal areas for improvement; if anything, occasional response times during peak project periods were slightly slower, but these were communicated clearly and resolved promptly.
  • There’s little to critique, but if anything, having more advanced property management software integration options would enhance the experience further. That said, their current systems were more than effective for our needs.
  • Our overall experience was outstanding, though there were a few minor delays during peak workloads. However, the OBI Services team communicated promptly and resolved any issues quickly, ensuring the project stayed on track.

Detailed Reviews of OBI Services LLC

Leo Koo
Leo Koo, Founder at Rev Code
Posted on May 9, 2025

Excellent

OBI Services has been a great help in growing my content. They're very responsive and many times, sent me reminders as I've been busy with client work.

They're professionals and have kept improving their services, which is a testament to Cliede and team. As my business is growing, I'm definitely engaging OBI Services for their customer service and technical support as they're the best in Philippines, if not the Asian region :)

If you haven't engaged them yet, please do as the OBI Services team is a hidden gem.

I'm definitely a fan

What was the project name that you have worked with OBI Services LLC?

SEO Writing by OBI Services

What service was provided as part of the project?

BPO Services

Describe your project in brief

It's to grow a website's traffic via content marketing and SEO

What is it about the company that you appreciate the most?

Reliability, Affordability and they have a passion and desire to improve and be the best. Also, the team is technical enough to handle sites and software that you need them to help with.

What was it about the company that you didn't like which they should do better?

None, really.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Startups
Anonymous
Posted on Mar 3, 2025

Excellent communication, professionalism, and delivery

OBI does an unmatched job of delivering consistency in the outbound calling space. Highly recommend them as a cost effective outbound partner. They delivered the project on time and were very responsive throughout

What was the project name that you have worked with OBI Services LLC?

Outbound calling

What service was provided as part of the project?

BPO Services

What is it about the company that you appreciate the most?

Very good communication and quick to respond to any issues and take ownership of them

What was it about the company that you didn't like which they should do better?

No complaints

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Telecommunication
Sahajahan Sajee Chowdhury
Sahajahan Sajee Chowdhury, Ceo at Deenz Business Group, Melbourne, Australia
Posted on Aug 14, 2024

Honest, responsive and excellent ethical workforce

I have been using virtual assistant service from OBI since 2021 and it saves my lots of money and time which I used to expense for design and data entry works. Very responsive, honest time tracking, quality works and managing full privacy of our data and information. I am so happy that I got them.

What was the project name that you have worked with OBI Services LLC?

Virtual Assistant Services

What service was provided as part of the project?

Web Development

Describe your project in brief

I have been using virtual assistant service from OBI since 2021 and it saves my lots of money and time which I used to expense for design and data entry works and many other projects which is ongoing. Very responsive, honest time tracking, quality works and managing full privacy of our data and information. I am so happy that I got them.

What is it about the company that you appreciate the most?

Honest Very responsive Work in Minimum or no supervision Ethical Great outcome

What was it about the company that you didn't like which they should do better?

During my project work I honestly can’t see any issues at all.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress
  • Business Services
Robbie Forsyth
Robbie Forsyth, Director at Youth Football Scotland & YFS Media
Posted on Aug 14, 2024

Outstanding service to provide our organisation's staff with comprehensive support.

Obi Services has been a fantastic extension of our workforce, since we began using them for support in 2022. They have shown themselves to be efficient workers, giving us great output for the hours spent - at excellent value for money. Their versatility is outstanding too, supporting us with admin (the jobs our staff find boring), IT and design work. Their communication systems are ideal too, so we are always in the loop. Would strongly recommend them for anyone looking into an all round VA service.

What was the project name that you have worked with OBI Services LLC?

All round IT, media, digital and design support

What service was provided as part of the project?

BPO Services

Describe your project in brief

They supported Youth Football Scotland with administration, IT and design work.

What is it about the company that you appreciate the most?

Their attitude and versatility are a huge asset.

What was it about the company that you didn't like which they should do better?

The only challenge for us is that they don't work at weekends and being a sporting organisation, that sometimes means waiting a couple of days to start a match related task, but it isn't a major issue.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Information Technology
Dusty Jenkins
Dusty Jenkins, Owner at Go Explore With Us
Posted on Jul 30, 2024

OBI provides top notch support for all your marketing and business operation needs.

I met OBI over 2 years ago and can't imagine doing business without their support. They have helped bring to life many brands and landing pages over the years with me. Their design team is amazing and the communication is a breeze. They truly feel like family in contrast to a team of employees or VAs.

What was the project name that you have worked with OBI Services LLC?

Marketing Virtual Assistant

What service was provided as part of the project?

Web Development

Describe your project in brief

Over the past 2 years we've hired OBI Services for countless jobs ranging from long and short form video editing, branding, logo design, logo animation, graphic design, landing page building, list building, marketing automations, digital product creations, and the creation of SOPs.

This company feels like family to me and I couldn't imagine operating my business without them. From communication to personable check-ins to the timely and very professional deliverables, I can't speak highly enough of the OBI team.

I've sent numerous companies, entrepreneurs, and solopreneurs their way for support in the their business operation needs. If you need help getting your time back, OBI Services is the best at it.

What is it about the company that you appreciate the most?

I love their professionalism, the deliverables almost always blow my mind, their communication and their ticket creation process. They have helped streamline my own SOPs and overall doing business is so much easier with them.

What was it about the company that you didn't like which they should do better?

Anytime a favorite designer would leave the team, this would sting a little. If a new designer came on board there was usually a small window of time that occurred to get them back up to speed on SOP standards. However, in the last 2 years, I can only remember this painful moment happening twice so their turn over rate is VERY LOW.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Advertising & Marketing
Akanksha Rais
Akanksha Rais

OBI Services delivered accurate, timely data entry, boosting our efficiency

Working with OBI Services has been an outstanding experience for Capitawise Ltd. Their team handled our data entry and processing requirements with remarkable accuracy and efficiency. They were able to manage large volumes of complex financial and client data while maintaining strict quality standards. Communication throughout the project was seamless, with the team promptly addressing queries and adapting to our specific formatting and data handling requirements. Thanks to their support, we were able to streamline our internal processes, save valuable time, and focus on strategic growth initiatives. Overall, OBI Services demonstrated professionalism, reliability, and a commitment to client satisfaction, making them a trusted partner for our data management needs.

What was the project name that you have worked with OBI Services LLC?

Data Entry and Processing Support for Capitawise Ltd

What service was provided as part of the project?

BPO Services

Describe your project in brief

“We collaborated with OBI Services to support our data entry and processing needs for Capitawise Ltd, a FinTech company specializing in insurance data intelligence. The project involved accurately inputting, organizing, and validating large volumes of financial and client data into our systems. OBI Services ensured timely delivery, maintained high accuracy standards, and adapted to our specific data formatting requirements. Their team’s efficiency and attention to detail allowed us to streamline our internal processes and focus on strategic decision-making.

What is it about the company that you appreciate the most?

What I appreciated most about OBI Services LLC was their exceptional accuracy and efficiency in handling complex data, combined with their proactive communication and reliability, which made the entire data entry process seamless for Capitawise Ltd.”

What was it about the company that you didn't like which they should do better?

There were no major issues, though occasionally minor clarifications were needed regarding specific data formatting requirements. Overall, the team was responsive and quick to address these, making the experience smooth and efficient.”

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Information Technology

Client Portfolio of OBI Services LLC

Clients: 4

  • Hotels Combined
  • Meorient
  • Senior Marketing Solutions
  • Golden Leisure