360Dialog

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Germany HQFounded 2018

Deployment

iPhone/iPadAndroidWeb-based

Best for

11–50 employees51–100 employees101–500 employees501–1000 employees1000+ employees

Overview

About 360Dialog

WhatsApp for business isn't a new habit companies have to teach customers - it's a habit that already exists, one businesses simply need to plug into. 360Dialog makes that connection straightforward, handling the verified access so companies can start replying to customers on the app they already check dozens of times a day. 360Dialog is an Official Meta Solution Partner providing API infrastructure, a platform for ISVs and resellers, and managed campaign services across EMEA and LATAM.

This matters most for businesses operating in markets where WhatsApp functions as the default communication layer, with onboarding that typically moves from signup to first live conversation in days.

At a glance

Software information

Industries served, licensing and the support 360Dialog provides.

Industries

  • Marketing-advertising

Licensing

  • Proprietary
  • Quote Based

Support

  • Email
  • Support daysMondayTuesdayWednesdayThursdayFridaySaturdaySundaySupport time08:00 to 22:00 (ECT)

Training

  • Documentation
Languages (4)
EnglishSpanishRussianGerman
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Capabilities

360Dialog features

The full feature set, grouped by module.

Conversational Marketing Platform

  • Audience Targeting
  • Multi-Channel Communication
  • Chatbot
  • Appointment Scheduling

Marketing Automation

  • Analytics/ROI Tracking
  • Campaign Management
  • Lead Management
  • AI Features
  • Segmentation and Targeting
  • Social Marketing
  • Customizable CTAs
  • Sales Intelligence

Plans

360Dialog pricing

Pricing Type
Usage Based
Free Version
No
Payment Frequency
Quote Based
Preferred Currency
EUR (€)
WhatsApp API: Regular €49/month, Premium €99/month, Scale €500/month per number. Partner Platform: Starter €250/month + €49 per channel; Growth €500/month + €25; Premium: €1,000/month + €15. Meta messaging fees are charged on top. Monthly billing, no free plan.

Media

Screenshots & video