4Com

As a modern software development company, we have been developing and operating a cloud-based technology platform for end-to-end processing of voice and non-voice processes and for workflow management since 1994. With our customer engagement portfolio, we are now one of the market leaders in Germany for cloud-based inbound and outbound customer service solutions. The 4Com Omnichannel Hub includes a wide variety of networkable modules that cover all areas of modern communication, such as the distribution and processing of voice and non-voice contacts, AI solutions such as bots and classification, voice analytics as well as statistics, analysis and BI