4Com
Call Center Software aus der Cloud
As a modern software development company, we have been developing and operating a cloud-based technology platform for end-to-end processing of voice and non-voice processes and for workflow management since 1994. With our customer engagement portfolio, we are now one of the market leaders in Germany for cloud-based inbound and outbound customer service solutions. The 4Com Omnichannel Hub includes a wide variety of networkable modules that cover all areas of modern communication, such as the distribution and processing of voice and non-voice contacts, AI solutions such as bots and classification, voice analytics as well as statistics, analysis and BI
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
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Windows
Support
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Chat
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Phone
Knowledge Base
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Help Guides
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Video Guides
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Blogs
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Webinars
Media
4Com Core Features
Focus of Call Center Feature
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
4Com Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
4Com Reviews
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