Artologik HelpDesk
HelpDesk – web-based trouble ticket and support software
HelpDesk provides a well-organised overview of support matters and stores all related information in one place. The support tool has practical functions like an FAQ, delegation, a knowledge database and SLA. It is possible to create customized log-in pages, making it easy for your customers to register trouble tickets, regardless of whether you're working in IT support, customer services or HR. The program is flexible and customizable and supports several ITIL processes.
Licensing & Deployment
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Cloud Hosted
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On Premises
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Web-based
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Windows
Support
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Phone
Knowledge Base
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Help Guides
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Video Guides
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Blogs
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Infographics
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Case Studies
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On-Site Training
Media
Artologik HelpDesk Core Features
Focus of Help Desk Feature
- Analytics & Reporting
- Customization
- Dashboards
- Interaction Tracking
- Knowledge Base
- Live Chat
- Multilingual
- SLA
- Ticketing Management
Artologik HelpDesk Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Free Trial
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30 Days Trial
Payment Frequency
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Monthly Payment
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Quote Based
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One-Time Payment
Artologik HelpDesk Reviews
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