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Artologik HelpDesk

HelpDesk – web-based trouble ticket and support software

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HelpDesk provides a well-organised overview of support matters and stores all related information in one place. The support tool has practical functions like an FAQ, delegation, a knowledge database and SLA. It is possible to create customized log-in pages, making it easy for your customers to register trouble tickets, regardless of whether you're working in IT support, customer services or HR. The program is flexible and customizable and supports several ITIL processes.

Artisan Global Media

Screenshot & Video

1/6

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • On Premises
  • Web-based
  • Windows

SUPPORT

  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Infographics
  • Case Studies
  • On-Site Training

Artologik HelpDesk Core Features

Help Desk

  • Analytics & Reporting
  • Customization
  • Dashboards
  • Interaction Tracking
  • Knowledge Base
  • Live Chat
  • Multilingual
  • SLA
  • Ticketing Management

Artologik HelpDesk Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Quote Based
  • One-Time Payment
Vendor pricing page
  • 30 Days Trial

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