AsistentiAI

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Albania HQFounded 2026

Deployment

Web-basedWindows

Best for

1–10 employees11–50 employees51–100 employees101–500 employees501–1000 employees1000+ employees

Overview

About AsistentiAI

AsistentiAI is an AI customer-service platform built in Albania. Its AI agent answers a business's customers around the clock on WhatsApp, Messenger, Instagram and the website chat, in Albanian (even when customers write without ë and ç, or in dialect), English, Italian or the customer's own language.

The agent learns from the business's website, product catalogue (Excel, CSV, WooCommerce) and documents. It never makes up prices, stock or policies. When it isn't sure, it hands the conversation to the team with a ready draft reply.

Every channel lands in one shared, real-time inbox with labels, internal notes, quick replies, orders, bookings and tasks, plus roles with per-person rights. Data is hosted in the EU (Frankfurt).

Built for online stores, clinics, beauty salons, restaurants and service businesses. You pay per AI reply, not per user, and the free trial needs no credit card.

At a glance

Software information

Industries served, licensing and the support AsistentiAI provides.

Industries

  • Retail
  • Automotive
  • Commercial-real-estate
  • Construction
  • Consumer-services
  • Education-management

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • Support daysMondayTuesdayWednesdayThursdayFridaySaturdaySupport time09:00 to 21:00 (ECT)

Training

  • Documentation
Languages (3)
AlbanianEnglishItalian
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Capabilities

AsistentiAI features

The full feature set, grouped by module.

Chatbot

  • AI & Machine Learning Capabilities
  • Easy Integration
  • Multi-Channel Support
  • Natural Language Processing (NLP)
  • Rich Media Support
  • Security and Privacy
  • Analytics and Reporting
  • Fallback Mechanisms
  • Multilingual Support
  • Personalization
  • AI Features

Live Chat

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Reports & Analytics
  • Secured Encryption
  • AI Features

Plans

AsistentiAI pricing

Pricing Type
Contact Vendor
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)
Free Trial
7 Days
Prices are in US dollars per month, VAT not included. Starter: $120, 1,000 AI replies, website chat, Instagram and Messenger. Professional: $220, 3,000 AI replies, adds WhatsApp and lead scoring. Business: $550, 10,000 AI replies, all channels and priority support. Enterprise: by agreement. Extra replies cost $30 per 1,000. No per-user fees. Annual prepayment: the first 2 months are free. Free trial: 50 AI replies, no credit card.
Starter$120 / month
  • 1 000 AI replies per month
  • Website chat Instagram and Messenger
  • Extra replies 30 dollar per 1000
Professional$220 / month
  • 3 000 AI replies per month
  • Website chat Instagram Messenger and WhatsApp
  • Lead scoring
Business$550 / month
  • 10 000 AI replies per month
  • All channels
  • Priority support

Works with

Integrations

AsistentiAI connects with the tools your team already uses.

Media

Screenshots & video