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Out of the box, Atria provides automation for the most commonly delivered IT services and applications. If you have unique processes, services or integration, Atria provides a service management SDK which allows you to customise and automate technical processes. Libraries of reusable logic are available for you to extend standard processes or build your own services. Atria enables your best customer service staff to do the super technical tasks without needing an engineering degree, safely, quickly, consistently. Atria delegation enables end-customers to manage their own IT services. Controlled and audited, customers can add/remove/change their users and services – all in complete safety and without needing any administrative rights. In the background Atria securely delivers what your customer needs, when they ask for it.
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