Always-on agents that answer, book, and follow up so your board stays full

AI front office for service businesses. Always-on agents that answer, book, and follow up so your board stays full.

Avoca is the AI front office built for service businesses.

Avoca answers every call, works every lead, and checks in on every customer—keeping your boards full and your team focused on the work that matters.

We are proud to be building for the trades. Trusted by 800+ operators across HVAC, plumbing, electrical, roofing, pest control, automotive and more.
2022
United States
8 Industries
1 Language
Industries
  • Bpo
  • Consumer-services
  • E-learning
  • Environmental-services
  • Financial-services
  • Information-technology-services
  • Law-practice
  • Outsourcing-offshoring
Licensing & Deployment
Support
  • Email
  • 24x7 Support
Training
  • Webinar
Knowledge Base

Media

Avoca video
Avoca

Avoca Core Features

Focus of AI Voice Agent Feature
  • Automatic Speech Recognition (ASR)
  • Text-to-Speech (TTS) Synthesis
  • Natural Language Understanding (NLU)
  • Real-Time Voice Conversations
  • Multilingual Language Support
  • Custom Voice & Persona Configuration
  • Context-Aware Conversation Management
  • Intent Recognition & Call Routing
  • CRM & Business Application Integration
  • API & Webhook Integration
  • Sentiment Analysis
  • Analytics & Performance Dashboard
  • Human Agent Handoff
  • Security & Compliance Management
Focus of Customer Service Feature
  • Alerts/Notifications
  • Appointment Management
  • Escalation
  • Feedback Management
  • Response Templates
  • Live Chat
  • AI Features

Avoca Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Monthly Payment

Avoca Reviews

No Review
No reviews submitted yet.
Be the first one to review
This profile is not claimed

Do you own or represent this business? Enter your business email to claim your Goodfirms profile.