Avoca

United States HQFounded 2022

Deployment

Overview

About Avoca

AI front office for service businesses. Always-on agents that answer, book, and follow up so your board stays full.

Avoca is the AI front office built for service businesses.

Avoca answers every call, works every lead, and checks in on every customer—keeping your boards full and your team focused on the work that matters.

We are proud to be building for the trades. Trusted by 800+ operators across HVAC, plumbing, electrical, roofing, pest control, automotive and more.

At a glance

Software information

Industries served, licensing and the support Avoca provides.

Industries

  • Bpo
  • Consumer-services
  • E-learning
  • Environmental-services
  • Financial-services
  • Information-technology-services

Licensing

  • Proprietary
  • Monthly Payment

Support

  • Email
  • 24x7 Support

Training

  • Webinar

Knowledge Base

Languages (1)
English
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Capabilities

Avoca features

The full feature set, grouped by module.

AI Voice Agent

  • Automatic Speech Recognition (ASR)
  • Text-to-Speech (TTS) Synthesis
  • Natural Language Understanding (NLU)
  • Real-Time Voice Conversations
  • Multilingual Language Support
  • Custom Voice & Persona Configuration
  • Context-Aware Conversation Management
  • Intent Recognition & Call Routing
  • CRM & Business Application Integration
  • API & Webhook Integration
  • Sentiment Analysis
  • Analytics & Performance Dashboard
  • Human Agent Handoff
  • Security & Compliance Management

Customer Service

  • Alerts/Notifications
  • Appointment Management
  • Escalation
  • Feedback Management
  • Response Templates
  • Live Chat
  • AI Features

Plans

Avoca pricing

Free Version
No
Payment Frequency
Monthly Payment
Preferred Currency
USD ($)

Media

Screenshots & video

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