BMC Helix ITSM
Application workflow orchestration as a service.
BMC Helix ITSM is industry-leading, next-gen service management that transforms the best-practice ITSM principles you’ve come to appreciate from Remedy to provide unprecedented ROI on your choice of cloud. BMC Helix ITSM is a powerful, people-centric solution that exploits emerging technologies such as AI and machine learning. Predictive service management through auto-classification, assignment, and routing of incidents. Embedded multi-cloud capabilities to broker incidents, changes, and releases across cloud providers.
1980
United States
- Information-technology-services
- English
Industries
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Information-technology-services
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
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Windows
Support
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Phone
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24x7 Support
Training
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In-person
Knowledge Base
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Help Guide
BMC Helix ITSM Core Features
Focus of ITSM Feature
- Asset Management
- Change Management
- Configuration Management
- Customization and Flexibility
- IT Release Management
- Reporting and Analytics
- Security and Compliance
- Self-Service Portal
- Service Level Management
BMC Helix ITSM Pricing
Pricing Type
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Contact Vendor
Preferred Currency
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USD ($)
Free Version
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Yes
Payment Frequency
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Monthly Payment
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Quote Based
BMC Helix ITSM Reviews
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