C-Desk

Complete Helpdesk Solution

5.0 1 Reviews
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This is a comprehensive tool for the organization to manage all service requests, not only to the IT department but to any department of any location in the organization. So this application does not only work as IT Helpdesk Application but as a complete Helpdesk or service desk for your organization. And a free help desk Software. Truly multi location application which supports centralized management as well as decentralized management of services. This module works as an internal service request management, so users can raise service request to any department of his/her location. Features like linking the service request helps inter-department communication on a particular service request.
Chamunda Tech-Net Services

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • On Premises
  • Web-based

SUPPORT

  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

C-Desk Core Features

Help Desk

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management

C-Desk Pricing

Pricing Type

  • Free

Payment Frequency

  • Quote Based
  • Free

C-Desk Reviews

5.0 1 Reviews
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C-Desk is a complaint management system that provides businesses with tools to manage service requests and facilitate communication across teams.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
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Review Summary

Great software!! Our team has been using this software for the last few months for our clients to track the issues, we find it very helpful and it works well. I like its chatbot option a lot. It helped me to solve requests fast. Overall, it’s good for small and medium companies.

Which features have you used in C-Desk?

Help Desk Software

How long have you used C-Desk?

8 Months

How frequently you use C-Desk?

Daily

What do you like the most about C-Desk?

Great interface to handle calls and tickets.

Very useful and works just fine.

Easy, comprehensive and a great tool.

What do you like the least about C-Desk?

Few quirky things to iron out or features that would help.