Calabrio
Workforce Optimization for the Modern Contact Center
Calabrio is revolutionizing the way enterprises engage their customers with Calabrio ONE®, a unified suite—including call recording, quality management, workforce management, voice-of-the-customer analytics and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer and improve the overall agent and customer experience.
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
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Windows
Knowledge Base
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Help Guides
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Blogs
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Infographics
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Case Studies
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Whitepapers
Media
Calabrio Core Features
Focus of Workforce Management Feature
- Administrative Control
- Budgeting/Forecasting
- Contractor Management
- Employee Scheduling
- Time Tracking
- Workforce Mobility
Calabrio Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Monthly Payment
Calabrio Reviews
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