Best Workforce Management Software

Are you searching for workforce management software to receive automated solutions to everyday Human Resource tasks? The workforce management system effectively handles payroll and timekeeping functions. Workforce management tools can further eliminate the risk of manual error and ensure a secure, impartial, and orderly workspace. Moreover, most software offers remote access making the application accessible from any device with an Internet connection. It also ensures correct timekeeping as the biometric data collection devices only allow the actual employees to punch in and out, eliminating the malpractice of “buddy punching”. So, check out the list below and find the most-suited workforce management software for your project without hassle.

Workforce Management Software

List of Workforce Management Software | Top Workforce Management Solutions

  • Vultus Connect

    Workforce Manager - Leading people, growing businesses

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    Vultus Connect is an all-around Workforce Management solution that establishes a true employee-employer relationship. With features that include accurate timesheet process, timely auto-generated invoices, worry-free compliance, end-to-end accounting, enhanced client relationships, employee engagement, improved cash flows, financial tracking, free automated PAF and easy-to-use ticketing, you will n... learn more about Vultus Connect

    Entry Level Price
    $1 Per Month
    Free Trial
    14 Days
    100%

    Category Focus

    Workforce Management Software
  • Sage HR

    Create amazing work-life experiences for your people

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    Sage HR improves how you engage, retain and get the very best out of your people. Easily manage all HR processes in one place, from anywhere, with instant access to schedules, payslips and more. Sage HR is an HR software company that streamlines human resource management for customers in over 1,200 cities worldwide.... learn more about Sage HR

    Entry Level Price
    $5.5 Per Month
    Free Trial
    30 Days
    20%

    Category Focus

    Workforce Management Software
  • Zoho People

    Crafted to build a happier workforce.

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    We take care of your HR processes while you take care of your employees. From employee onboarding to attendance management and time tracking to appraisals, we&ve got it all covered. With useful integrations and easy-to-use interface, Zoho People will streamline your HR operations. Zoho People helps automate employee performance reviews by offering 360-degree feedback, goal setting and tracking, ... learn more about Zoho People

    Entry Level Price
    $1.00 Per Month
    Free Trial
    15 Days
    33%

    Category Focus

    Workforce Management Software
  • ADP Workforce Now

    All-in-one platform for Payroll and HR

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    ADP Workforce Now is cloud-based HR management software and payroll software that drives greater value for midsized businesses. Easily manage all of your HR functions payroll, HR services, workforce management, talent & benefits and gain insights across your organization. easy-to-use payroll software or you may be looking for solutions to make other aspects of HR simpler. See what our solutions c... learn more about ADP Workforce Now

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    25%

    Category Focus

    Workforce Management Software
  • Bitrix24

    Your company. United. Free. Unlimited. Online.

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    Highly secure, turnkey intranet solution for small and medium-sized businesses designed for effective collaboration, communication, social networking, business process, and knowledge management. Allows better knowledge continuity by moving data from network silos and local drives to a well-protected centralized repository. Wikis, blogs, and forums ensure social-enabled knowledge bases for improved... learn more about Bitrix24

    Entry Level Price
    $30 Per Month
    Free Trial
    Available
    5%

    Category Focus

    Workforce Management Software
  • Vultus Recruit

    Best Applicant Tracking System

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    Vultus Recruit is the most affordable cloud-based applicant tracking system and recruitment solution that allows you to discover talent, connect with human resources and find your most appropriate Recruit. Top features include streamlined job management, smart resume search, stress-free candidate sourcing, unlimited mass mailing, pipeline tracking, essential integrations, easy-to-use CRM, and grow... learn more about Vultus Recruit

    Entry Level Price
    $8 Per Month
    Free Trial
    14 Days
    25%

    Category Focus

    Workforce Management Software
  • HotSchedules

    The Right People, the Right Place, the Right Time

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    HotSchedules provides a cloud-based operating platform, as well as supporting solutions and services for the restaurant, retail, and hospitality industries. HotSchedules suite of products enables owners and operators to schedule employees across locations, track time and attendance, monitor business performance and manage day-to-day operations. With HotSchedules native mobile app, employees can ch... learn more about HotSchedules

    Entry Level Price
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    Free Trial
    30 Days
    25%

    Category Focus

    Workforce Management Software
  • Darwinbox

    New age end-to-end HR platform.

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    Darwinbox is a new-age & disruptive mobile-first, cloud-based HRMS platform built for large enterprises to attract, engage and nurture their most critical resource - talent. It is an end-to-end integrated HR system aid in streamlining activities across the employee lifecycle (Hire to Retire). Our powerful enterprise product features are built with a clear focus on intuitiveness and scalability, wi... learn more about Darwinbox

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    20%

    Category Focus

    Workforce Management Software
  • Workday HCM

    An HCM system that adapts to what comes next.

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    Workday HCM was founded on a disruptive idea: to put people at the center of enterprise software. Now, over a decade later, we still deliver on that idea every day. Our core values give us a framework for leadership and daily decisions and help us enjoy our time at work. Sounds so simple, but too often companies get caught up in politics, ivory-tower attitudes, and market mania instead of focusing... learn more about Workday HCM

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    20%

    Category Focus

    Workforce Management Software
  • Sage People

    Global cloud HR and People system

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    Sage Business Cloud People enables mid-size, multinational companies to manage their workforce through its global, cloud HR and people system, transforming how organizations acquire, engage, manage and develop their employees. Sage People is a cloud HR and People system that empowers multinational, mid-size organisations to effectively respond to changing priorities. Use powerful automation, comp... learn more about Sage People

    Entry Level Price
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    Free Trial
    30 Days
    50%

    Category Focus

    Workforce Management Software
  • Entire OnHire

    All-In-One Recruitment Software

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    Entire OnHire is the most comprehensive end-to-end software solution for Australia based Recruitment, Labour-hire and healthcare industries/agencies. Entire OnHire is a customisable PAAS software that is an “out of the box” end-to-end system for the Recruitment, Staffing and Labour Hire industry that includes mobile apps for all user types. It handles all the main components of Applications, R... learn more about Entire OnHire

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Workforce Management Software
  • Oracle offers a complete HCM cloud solution for workforce planning, recruiting, global HR, talent management, learning, work/life solutions, time tracking, and payroll. Everything is provided within common business processes, with a single underlying data model and a single system of record. This ensures that your information is both current and accurate. ... learn more about Oracle Cloud HCM

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    25%

    Category Focus

    Workforce Management Software
  • TimeKompas

    Manage your Employees Hassle Free

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    TimeKompas is a selfie based attendance & workforce management app. Our Artificial Intelligence enabled, simple to use mobile app and web modules are used by companies of all sizes to improve their margins by increasing productivity. With this app you can manage your employees daily activities like attendance, Leave, Holiday, Project & Task etc. and also have useful features like HRMS, CRM, GPS, ... learn more about TimeKompas

    Entry Level Price
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    Free Trial
    14 Days
    33%

    Category Focus

    Workforce Management Software
  • Talkdesk

    Improve Call Quantity and Quality

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    Talkdesk is an enterprise cloud contact center that helps IBM, Trivago and 1,800+ other enterprises improve customer satisfaction and agent productivity. Talkdesk empowers companies to continuously improve customer experience. It is easy to set up, use and adapt. A “visionary” in Gartner’s Contact Center as a Service Magic Quadrant.... learn more about Talkdesk

    Entry Level Price
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    Free Trial
    N/A
    33%

    Category Focus

    Workforce Management Software
  • Clockify

    100% Free Time Tracking Software.

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    Clockify is the only truly free time tracking software. It's a simple time tracker and timesheet app that lets you and your team track work hours across projects. Unlimited users, free forever. Its free online employee time clock app for accurate clock-in and clock-out. With it, employees can track time using an online timer, and you can track employee attendance, see who works on what, and export... learn more about Clockify

    Entry Level Price
    Free version
    Free Trial
    Available
    25%

    Category Focus

    Workforce Management Software
  • SentricHR

    HR software that will transform your workplace

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    SentricHR empowers you with features to help you be strategic and simplify your HR processes. Transform your workplace by giving your employees control of their own data in a complete HR software that is designed for them. Paperless Onboarding, Documents and E-Signatures, Payroll, Benefits and more. Save time and give HR a seat at the C-suite table. ... learn more about SentricHR

    Entry Level Price
    $2 Per Month
    Free Trial
    N/A
    25%

    Category Focus

    Workforce Management Software
  • Lanteria HR

    HR PLATFORM THAT WORKS YOUR WAY

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    Equip your organization with E-Learning courses (SCORM and AICC), video, documents, quizzes, and web links. Create central storage of all the learning materials, structured and fully searchable. Create quizzes and track employee certifications. Manage and track your compliance training. Plan training budget and report on learning activities and compliance. Lanteria LMS integrates with LinkedIn Lea... learn more about Lanteria HR

    Entry Level Price
    Contact Vendor
    Free Trial
    Available
    33%

    Category Focus

    Workforce Management Software
  • HROne

    Simplifies human interactions and delivers actionable insights to build better workplaces.

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    India’s first HRMS company offering consumer-centric experience, HROne was incepted in the year 2013. Like any other HR solution, HROne also automates and simplifies routine human resource operations for businesses. However, a host of factors make it different from other solutions available in the Indian market today. From its scalability feature to the user-friendly mobile application. At prese... learn more about HROne

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    14%

    Category Focus

    Workforce Management Software
  • OrangeHRM

    Personalized HR Software That Brings Your Employees Together

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    OrangeHRM aims to be the world’s leading HRM solution for small and medium-sized enterprises (SMEs) by providing a flexible and easy to use HRM system affordable for any company worldwide. The project was started during fall 2005 and the first beta release was made in January 2006. Today OrangeHRM has users worldwide enjoying a free, stable, and highly usable HRM solution.  ... learn more about OrangeHRM

    Entry Level Price
    Contact Vendor
    Free Trial
    30 Days
    33%

    Category Focus

    Workforce Management Software
  • Smart Workforce

    Smart Software for Smart Security Teams

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    Smart Workforce is one of the most powerful workforce management solutions with advanced features. Trusted by the leading businesses in the UK and worldwide, Smart Workforce helps companies leverage the power of digital transformation to enhance their team productivity and make informed decisions based on real-time insights. The software combines creativity with innovation to streamline staff mana... learn more about Smart Workforce

    Entry Level Price
    $3 Per User
    Free Trial
    14 Days
    100%

    Category Focus

    Workforce Management Software
  • UKG READY

    Flexible, seamless HR technology for smaller teams.

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    UKG Ready is a leading provider of HR, payroll, and workforce management solutions for all people. Flexible, seamless HR technology for smaller teams. Leverage the power of HR, talent, payroll, and time in a single solution to deliver a modern, personalized experience that increases efficiency and simplifies compliance. UKG Ready provides the features you need for powerful HR, talent, payroll, and... learn more about UKG READY

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    25%

    Category Focus

    Workforce Management Software
  • Pega Workforce Intelligence

    Leader in software for customer engagement and operational excellence.

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    Pega Workforce Intelligence is a best-in-class desktop bot that tells employers about the behaviours of their workforce. The application deploys AI-powered bots to gather information regarding their workers’ activities for the day. With Pega Workforce Intelligence, managers can gain insights into their team members’ working habits and find solutions to increase productivity in the workplace. ... learn more about Pega Workforce Intelligence

    Entry Level Price
    Contact Vendor
    Free Trial
    More than 30 days
    100%

    Category Focus

    Workforce Management Software
  • Deputy

    Manage your team, schedule in minutes. Anywhere. Anytime.

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    Deputy is a cloud-based workforce management solution that makes it easy to schedule employees, manage time and attendance, track performance, and improve workplace communication. It empowers a world of mobility that integrates beautifully with leading business software and transforms the way businesses operate, helping save time and optimizing resources.  ... learn more about Deputy

    Entry Level Price
    $3.50 Per Month
    Free Trial
    More than 30 days
    33%

    Category Focus

    Workforce Management Software
  • Tanda

    Grow your business and engage your teams

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    Tanda is an all-in-one online workforce success platform that helps businesses manage rostering, timesheets, payroll, and employee onboarding. ... learn more about Tanda

    Entry Level Price
    Contact Vendor
    Free Trial
    14 Days
    50%

    Category Focus

    Workforce Management Software
  • Saviom

    Experience The Future of Resource Management Software

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    Saviom ERM is a world-class Resource Management Tool designed to rid operational inefficiencies arising from suboptimal resource utilization. The suite boasts of highly visual Gantt chart scheduling portals to manage multiple resource bookings and project activities. Its other features include slice and dice, drag and drop options that enable instant rectification of resource clashes, schedule imb... learn more about Saviom

    Entry Level Price
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    Free Trial
    30 Days
    50%

    Category Focus

    Workforce Management Software
  • TimeTrex

    Makes it easy with workforce automation.

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    TimeTrex Workforce Management is a comprehensive workforce management software solution that provides even small organizations with the benefit of automation, that previously only large companies could afford. The extremely flexible rule engine can automate some of the most complex government regulations and business policies, in both Canada and US. Its mobile app can transform tablets and phones ... learn more about TimeTrex

    Entry Level Price
    Free version
    Free Trial
    Available
    20%

    Category Focus

    Workforce Management Software
  • The WorkForce Suite

    WorkForce Software is Making Work Easy

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    WorkForce Software is a provider of cloud workforce management solutions that empower employees and managers to digitize time and labor processes, optimize demand-driven scheduling, simplify absence management and enable strategic business insight. Our solution, the WorkForce Suite, adapts to your organization’s specific workforce management requirements no matter how unique your pay rules, labo... learn more about The WorkForce Suite

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Workforce Management Software
  • VAIRKKO

    VAIRKKO PROVIDES THE FASTEST AND EASIEST WAY TO MANAGE YOUR WORKFORCE

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    VAIRKKO offers the most complete set of fully integrated cloud based systems available for your industry We deliver Software as a Service solutions designed specifically to reduce your workforce and operational costs by dramatically improving your organizations productivity and efficiency. Created using client input, we offer the single greatest collection of nearly 100+ simple to use features for... learn more about VAIRKKO

    Entry Level Price
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    Free Trial
    30 Days
    100%

    Category Focus

    Workforce Management Software
  • TrackTik

    Increase the value of your security

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    The power of TrackTik is being able to view, analyze and control your entire security operations in one place.This security workforce management software helps integrate your on-site, mobile and back-office functions. Benefit from access to a suite of advanced guard management tools.We saw the challenges the security industry faced in terms of making the most of their resources and battling manual... learn more about TrackTik

    Entry Level Price
    $299.00 Per Month
    Free Trial
    N/A
    100%

    Category Focus

    Workforce Management Software
  • Nowsta

    The easiest way to manage your hourly staff

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    Nowsta is a venture-backed technology company that sits at the intersection of financial wellness and workforce management. We’re building a platform that leverages advancements in machine learning and payments technology to reimagine the way companies communicate with, and pay their hourly wage employees.... learn more about Nowsta

    Entry Level Price
    $2.50 Per Month
    Free Trial
    N/A
    33%

    Category Focus

    Workforce Management Software
  • Sirenum

    Sirenum helps you better manage your hourly workers

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    Sirenum helps companies better manage their hourly workers. We help put the right person in the right place at the right time--and pay them the right amount.Sirenum is based in London, UK and works with partners around the globe to help clients successfully implement their workforce management strategy. Contact us to become a partner or client. ... learn more about Sirenum

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Workforce Management Software
  • Motus

    MOTUS SIMPLIFIES MILEAGE TRACKING AND REIMBURSEMENT

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    Motus is the definitive leader in mileage reimbursement and driver management technologies for businesses with mobile workers and fleets of all sizes. Only Motus leverages deep insights captured across the world’s largest retained pool of drivers to calculate personalized and compliant vehicle reimbursements, keep drivers productive and safe and ultimately maximize returns and minimize risk for ... learn more about Motus

    Entry Level Price
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    Free Trial
    N/A
    50%

    Category Focus

    Workforce Management Software
  • Natural Insight

    Leaders in Retail Execution Technology

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    Natural Insight started delivering cloud solutions to consumer brands, retailers and merchandising and marketing agencies to improve field execution across the retail ecosystem. To date, Natural Insight has collected in-store execution information on behalf of hundreds of brands and managed over 51 million assignments in more than 180,000 stores across the world. ... learn more about Natural Insight

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Workforce Management Software
  • Teleopti WFM

    Future-Proof, Intelligent Workforce Management

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    Teleopti is a top, global provider of workforce management software, offering a world-class WFM solution that is sophisticated, localized and easy to use. As the largest “best-of-breed” vendor, Teleopti focuses on helping contact centers, back offices and retail stores improve customer service, employee satisfaction and profitability – through optimized, automated forecasting and schedulin... learn more about Teleopti WFM

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    N/A
    100%

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    Workforce Management Software
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Introduction to buyer’s guide for Workforce Management Software

The foundation of a successful organization is built around a strong workforce who are highly motivated, capable, and adaptive. It is due to the joint efforts of the workforce that helps organizations to cope with the most challenging tasks on the field. The process is known as Workforce Management. It ensures that all resources are in the right place at the right time. It is the most valuable asset for any organization bringing positive change to the organization’s internal process and people associated with it. Workforce management has a direct influence on employees’ work and the company’s progress. The better an employee feels about the company, the better would be their performance.

Workforce management enables business owners to increase efficiency at a company level and on the employee level. It’s about managing balance with all the business verticals and aligning them for optimum results. It ensures that they have enough staff to serve their customers and have the necessary skill set to perform the task.

The activities involved under Workforce Management includes,

  1. Employee’s work analysis
  2. Scheduling work for employees
  3. Talent acquisition
  4. Time, attendance, and absence management
  5. Compensation and benefits
  6. Workforce administration
  7. Performance management
  8. Learning and training management

How has workforce management evolved over the years?

In the last few years, on the cusp of rising competition, the business owners were under enormous pressure to deliver quality products/services at an affordable price. In the event of which they had to revise their business strategy, look for the areas where they can cut the operation costs, and increase the overall output.  It forced them to leave the legacy system behind and harness modern technology in their business process. The practice of investing in the workforce management system started emerging then.

In the earlier systems, the factory workers used to punch their entries and exit on the card manually. It has passed through various transition phases, from logging employees manually to automatically registering them through a high-tech biometric system or paying their salary online rather than handing them cash-on-hand. Similarly, many processes related to workforce management have transformed.

The old methods are challenging compared to the modern-day workforce management system. In the past, whether it was fieldwork or office work, the employees had to be present in the location, and managers monitored their work. Now, with sophisticated tools, the employees are free to work from anywhere and monitor their work from any corner of the world without the manager’s involvement.  

Decades ago, communication was confined to letters and documents, but now it is conveyed through mobile phones, e-mail, instant messaging, and video conferencing via multiple devices. Business organizations are observing a similar transformation. A single workforce management software can now handle all workforce-related tasks, and communication between workers and employers is drastically improving.

In the past, while performing business operations, the ratio of human error was high. There was no such system that sent an alert or notification when employees were out of sync. Also, inaccuracy in employees’ clocking time frequently creates friction between employees and managers. In the present time, everything is streamlined with the help of Workforce Management Software.

What is workforce management software?

It is easy to coordinate and manage a workforce manually for a smaller business unit, but for bigger level businesses, it becomes complicated for one person to handle the job schedules. Workforce management software allows the project manager to assign tasks to multiple workers and monitor their work on a day-to-day basis.

The workforce management software is an umbrella term, and it can perform myriads of work. It assists managers in noting employee time and attendance, tracking workforce performance, managing absence requests and shifts, optimizing labor cost, and creating real-time reports for all employees in one system.

It also helps employees to track their work on a day-to-day, weekly, monthly, or annually too. The employees often forget what task they have done previously and how much time they invested in finishing a particular task.  In such scenarios, WFM software can give them a detailed view of all their previous work and focus on areas for improvement.

It is meant to improve the productivity of a company’s employees and channel better communication among managers and workers.  Management software permits employees to manage more tasks themselves – such as viewing and editing their work schedules. Employees can request time off and clock in and out using their phones.

What are the essential features to look for in a workforce management software?

When you are seeking the WFM software, there are several factors to consider, and it would be a daunting task to finalize any one of them.  Users must figure out their usage criteria and choose workforce management software that suits the organization. For example, a warehouse manager may use it to track the hours of a delivery man shifting the merchandise from one store to another or front-line supervisor, ensuring team members are working according to the organization's objectives.

While picking up the workforce management software, here are the following questions you need to ask the vendor.

  1. Would it be able to generate real-time reports?
  2. Does it have a mobile application for the services?
  3. Does the software have strong security features, and can it safeguard the employee’s data?
  4. Does it have a user-friendly interface and whether it is scalable?
  5. Does it allow the tracking of employee hours effortlessly?
  6. Does it integrate seamlessly with other software applications?
  7. Does it support recruiting and onboarding tasks?
  8. What kind of customer support does it provide?
  9. Does the price vary by the number of users and administrators?
  10. Does it have a flexible and functional shift planning module?
  11. Does it have a compliance management feature?
  12. Does it have features like shift reminders via e-mail & SMS, GPS tracking, remote & mobile time-clocking, missing time algorithm, and so on?
  13. Does it streamline the process for managing teams and payments?
  14. Does the vendor offer a support ticket tracking system to track the issues or complaints lodged by the user?
  15. Does it fit your budget?
  16. Does it match your requirements?

What are the advantages of using workforce management software?

The advantages of workforce management software are;

  • Eliminate Human Error
  • Better allocation of resources
  • Reduce expenses
  • Improve customer satisfaction
  • Eliminates unnecessary documentation
  • Real-time reporting
  • Generate accurate reports
  • Better view on budgeting organization activities
  • Evaluation of individual performance
  • Generate appropriate bills with the help of integrated invoicing
  • Manage job authorizations, set reminders, and monitor vital documents
  • WFM mobile apps help users to set schedules on the go
  • WFM allows managers to know the backlog for any particular employee 
  • Managers can reduce staffing gaps and assign tasks based on skills and preferences

What are the latest trends to be observed in the workforce management software system?

  1. AI in Workforce Management ( Intelligent Scheduling)

The latest trend is no doubt wielded around AI and machine learning. The modern-day workforce management software is using AI to reduce time-consuming tasks like work scheduling, recruiting and hiring, time-tracking, and more.  It can schedule tasks automatically for your best performer during peak periods of operation. With the assistance of AI, various data sources can be combined more logically in the future.

    2. Advanced Features

In a cut-throat competition, the organization can find an edge over its rivals if it has a product with superior features. The features give a sense of reliability for performance and flexibility to adapt according to the given scenarios. For example, a feature that allows employees to exchange their shifts with colleagues and send notifications to the manager simultaneously.

   3. Mobile workforce management solution

The mobile workforce was a concept until it made it into the mainstream on the verge of technological advancements like cloud computing and mobile devices. It has changed the dynamics of how the workers perform their work remotely.  In the future, the software vendor may explore this technology for better monitoring capabilities, offline synchronization, and feeding real-time data.

   4. Employee Engagement

The new trend in workforce management will focus more on employee engagement.  The software will extend its features for e-learning, knowledge management, gamification, and so on.  The WFM software may conduct training sessions in a much more interactive way and give employees a more personalized feeling.

   5. More Automation

There will be more emphasis on automating key business processes and implementing technology to feed real-time data more efficiently and rapidly to the employees.

What are the different types of workforce management software solutions?

The workforce management solution is a broad term, and the choice may vary depending on the user’s needs. There are enterprise workforce management software as well as software for small businesses that are used for specific purposes. The WFM tools used in retail may be used only for noting employees’ time and attendance, while software used in a corporate office may be used for multiple purposes like tracking employee time, scheduling tasks, monitoring productivity, taking screenshots, etc. Here are the types of workforce management software solutions.  

The users can narrow down the tool choice by deciding on any one of these features or can buy tools with all the features.

  1. Time and Attendance
  2. Absence Management
  3. Mobile Workforce Management
  4. Employee Self-Service Portal

Can Workforce Management Software help in the management of a remote workforce?

Remote working defines the modern working place, giving more flexibility to the workers and adding numerous benefits to the business owners. Through the workforce management app, workers can access schedules remotely and advise if they can work additional hours. They can also share their shift with their colleagues by sending them requests on the same app. Though remote working is the new norm, it comes with unique challenges like tracking productivity and propagating smooth communication. However, by deploying the right workforce management tool, the challenges associated with remote working can be overcome.  

While managing a remote workforce,

  • While managing remote teams through WFM software ensures that your remote team's confidential data like payroll or the company’s work process is not compromised
  • Many countries have different laws and regulations over employee rights. Before you decide to implement a remote monitoring tool, verify the employees' monitoring laws in your remote team’s countries. 
  • Be transparent about implementing remote workforce software with the employees.

How efficient is Workforce Management software to help the users receive and transmit work-related information on a real-time basis?

Yes, most Workforce Management systems allow you to manage real-time adherence. The flexibility to set dynamic alerts when workers need additional support or send alarms when schedules are in danger.  

Real-time data allows managers to predict the employee’s needs and reduce the overall operation cost by restricting their expenses usually spent after unnecessary resources.  The real-time data with smart algorithms stresses the risk areas early on and recommends managers with action plans. The algorithms can give managers a better understanding of what motivates employees and the common issues they are facing. The real-time data assists the manager in comparing performance against the budget.

How beneficial is Workforce management software for the mobile workforce?

Mobile Workforce management has moved out from the close corridor to field service. In recent years, it is not just limited to dispatching, scheduling, work order management, but also requires a real-time status update, auto-scheduling, route optimization, etc. Mobile workforce management software acts as the link between the managers, mobile workers, office staff, and customers. The industries that are actively using mobile workforce management solutions are house repairing and maintenance,  construction, retail, carpentry, cleaning service, manufacturing, etc.

There are different types of mobile workforce management systems available, but they all have the basic setup. They communicate through the main ‘dashboard’ and perform actions like schedule, manage, and monitor mobile workers. They are connected via the monitoring devices they carry. The 'dashboard' communicates with the GPS-enabled devices used by each mobile worker.  The GPS functionality gives a real-time overview of each mobile employee's exact location, together with status reports for tasks.

Some MWF solutions have extended their service to even video conferencing.  It ensures the managers have easy collaboration with remote employees and can hold training sessions on the go if required.

The manager can compare productivity levels across geographic locations or remote teams and modulate the on-ongoing process accordingly.

How to implement Workforce Management software ?

Once you are sure about implementing the Workforce Management software, the next step is what approach you choose to implement in the real environment. It is essential that you systematically implement the WFM software to avoid conflicts of view among team members.

Step 1) Gather opinion from team-members

It is an ideal approach to reach the employees and team members and understand their perspectives on Workforce Management software. Try to understand what they like and expect from workforce management solutions. The team members should include employees of all levels and pay grades. Their opinion will help to assert your decision on enrolling workforce management solutions in your business.

Step 2) Note down all your Workforce Management requirements

If you are already using some workforce management tools, then see the gaps you can fill with new software. However, if it is your first encounter with WFM, then note down all your Workforce Management requirements; it may include time tracking,  payroll, scheduling, HR, absence management, etc. Check if you need all of them or maybe one of them. Once you narrow down your requirements, it is easy to select the right WFM software.

Step 3) Pick your Workforce Management System

Match your requirements with the vendor’s software. You can even compare software with the other alternatives to check how your choice of WFM solution brings value to your organization. Also, make sure the tool falls within your budget. If everything is ok, then you can pick the software.

Step 4) Communicate with your employees

The next step is to discuss with your employees and team members. Explain to them how it will benefit them on a personal level as well as on an organizational level.   

Step 5) Training and testing

The user can get the most out of the WFM system if their employees are well-trained and know how to use the software. You can hand out a cheat sheet, a self-learning video, or a demo from the software vendor itself.

Step 6) Review and Revise

After months of software implementation, you can check the software performance and see whether it meets your expectations, you can analyze the result. You can either compare the new system’s results with the old one or simply take an overview of the key performance metrics.

Difference between cloud versus on-premise workforce management software?

The workforce management system software is either deployed on-premise or through a cloud infrastructure. The organization that is rigid about data hosting prefers on-premise software, while the organizations which conduct operations from multiple locations and are looking for a centralized system for data analysis prefer cloud deployment.

  1. Cloud workforce management software  

Pros

  • Cloud-based software has no up-front costs
  • It is deployed quickly and easily
  • Users can access data from anywhere
  • A cloud-based software backs up to multiple servers. It means users don’t have to worry about losing the data
  • The number of features is more as the vendor have to serve a wide range of clients
  • It is a pay-per-use solution that helps to reduce the total cost of ownership over time
  • It allows maximum scalability

Cons

  • There is a limitation over customization
  • Users have to rely on a high-speed internet connection
  • The cloud vendor has to undergo periodic audits to demonstrate ongoing compliance with the particular country's regulations and standards

    2. On-premise management software

   Pros

  • On-premise software gives flexibility for customization
  • Users can access data without an internet connection
  • The cost can vary based on the number of administrators and users
  • Usually, the premise-based software offer the same levels of encryption
  • Users have more control over the server

   Cons

  • It demands up-front payment
  • It takes time for set-up and installation
  • On-premise software may have security loopholes and be prone to security attacks
  • The off-site employee can't log in or access data remotely
  • High risk of losing data with limited data-backup capabilities
  • The number of features is limited
  • Software maintenance cost is higher
  • Higher capital investment

What is the average cost of a workforce management software system?

There is a range of software solutions for workforce management available in the market. The price may vary depending on the features, customer support, third-party tool integration, and the number of users. The entry-level software solution may start around $4/user every month, and it may shoot up to around $200/per user. 

There is also free workforce management software available, but it may or may not give an end-to-end workforce management solution for an enterprise-level company. In case you are not sure about the paid version, some tools come with a free trial. Few vendors offer service on a “money-back guarantee” within a given timeline. If users are not happy, the software vendor refunds their money in that case.

If your organization can afford it, then try tools like Deputy, Nowsta, SentricHR, Tymeshift. In contrast, those who have slightly more budget and are thinking of buying medium-range tools can select among skedulo, engage manage, Injixo, etc. In case you need a tool laced with advanced features, then high-end tools like TrackTik are highly recommended.

The tools mentioned above are good options, but there is no limitation on finding a perfect match for your organization, especially when you have a list of free and open-source workforce management software.

Why refer to GoodFirms’ list of top workforce management software?

GoodFirms is a prominent review and rating site, providing a platform for IT companies to review, list, and categorize their software products. It enables software companies to increase the conversion rate, whereas the consumers can make better decisions on the best software solution for their business. It has helped nearly 164,398 businesses as of the current date find the right software service companies and products.

It is witnessing a noticeable growth in terms of listing categories, authenticated reviews, and research conducted on the latest business trends. Goodfirms has listed more than 9000 services & software companies with detailed information. Just like other software solutions, Goodfirms gives a 360 view of the workforce management software solution after analyzing them on various aspects like features, pricing, types, and so on. There is a complete list of top workforce management software that may give the best insights and solutions to your long-standing workforce management issues.

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